Nagano Prefectural Shinano Art Museum - 7 min walk - 0.7 km
M-Wave Olympic Memorial Arena - 8 min drive - 7.2 km
Nagano Olympic Stadium - 12 min drive - 11.3 km
Togakushi Shrine - 22 min drive - 22.0 km
Getting around
Haneda Airport (HND) - 117.6 miles/189.3 km
Zenkojishita Station - 7 min walk
Nagano (QNG) - 22 min walk
Chikuma Obasute Station - 23 min drive
Nagano Station - 21 min walk
Restaurants
八幡屋礒五郎本店 - 3 min walk
門前そば ももとせ - 1 min walk
信州里の菓工房長野仲見世店 - 1 min walk
丸八たきや - 1 min walk
藤木庵 - 4 min walk
About this property
Matsuya Ryokan
Matsuya Ryokan offers a fantastic location, putting you just a 5-minute walk from Zenko-ji Temple. Guests indulge in massages, then grab a bite to eat at the restaurant. Fellow travelers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7 AM–9:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Kaiseki meal
Room service
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
In-room dining only
More
Daily housekeeping
Tatami (woven mat floors)
Special features
Spa
Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1650 for children
Hosted evening meal costs JPY 3850
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano
Frequently asked questions
Does Matsuya Ryokan offer free cancellation for a full refund?
Yes, Matsuya Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matsuya Ryokan?
Sorry, pets aren't allowed.
Is parking offered on site at Matsuya Ryokan?
Yes, there's free self parking.
What are the check-in and check-out times at Matsuya Ryokan?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM.
What is there to do at Matsuya Ryokan and nearby?
Recommended spots to visit include Zenko-ji Temple (3-min walk) and Nagano Prefectural Shinano Art Museum (7-min walk), along with M-Wave Olympic Memorial Arena (4.5 mi) and Nagano Olympic Stadium (7 mi).
Are there restaurants at or near Matsuya Ryokan?
Yes, there's an onsite restaurant.
What's the area around Matsuya Ryokan like?
Matsuya Ryokan is in the heart of Nagano, a short 7-minute walk from Zenkojishita Station and 3 minutes' walk from Zenko-ji Temple.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
The Real Japanese Experience
I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living.
The dos was small but enough to live the onsen experience too.
There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Ilidia
Ilidia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
S
S, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Very nice ryokan to stay. Friendly and helpful staff.
Wui Heng
Wui Heng, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2024
Beautiful Ryokan in a Perfect Location
A fantastic traditional ryokan within steps of the Zenkoji Temple.
The owners and staff were delightful and we felt as though we were living in a family home.
We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan.
Nagano is a lovely town and a welcome change from Tokyo.
Don’t forget to visit the Snow Monkeys - the highlight of our trip.
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 5, 2024
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to.
The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Abey Matthew Varughese
Abey Matthew Varughese, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 27, 2023
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2023
Leigh
Leigh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 2, 2023
Comfortable ryokan
Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2023
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Kara
Kara, 2-night trip
Verified Wotif guest review
8/10 Very Good
Sep 17, 2023
Charity
Charity, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2023
Staff were very helpful and pleasant.
Traditional Japanese guesthouse with onsen.
Great location near Zenko-ji temple.
Good food options nearby.
Very safe.
Stacy
Stacy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2023
The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Giancarlo G.
Giancarlo G., 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2023
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Qi'En
Qi'En, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2023
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.
Samantha
Verified Expedia guest review
10/10 Exceptional
Jun 15, 2023
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.
Lincoln
Verified Expedia guest review
10/10 Exceptional
Apr 18, 2023
RICHARD
RICHARD, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2023
Very comfortable solo trip
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast.
You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Andrew
Andrew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 18, 2023
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2023
Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities.
Room was spacious for 4, although it was abit difficult to open our 2 large luggages.
Onsen was a bit small, just nice for 2-3 persons.
Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point.
The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies.
As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand!
Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!
Christy
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2023
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.
Alessandro
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2023
Very friendly and a lovely experience.
Carrie
Carrie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2022
Great little public bath. Very kind owners.
Brian
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2022
We thought this ryokan was amazing! The location is perfect, in the center of old Nagano and a few minutes walk from the temple (convenient to attend the early morning prayer). The staff was amazingly friendly and helpful. The Japanese breakfast was phenomenal; we didn't try the dinner as we asked for it too late. Note that you need to give the hotel a few days advance notice for meals; they didn't ask us proactively if we were interested in them. The staff was able to recommend other local restaurants for dinner, which was great too. Overall, we loved our stay and wish we could have stayed longer.