Duomo Hermes Relais

Guesthouse within easy reach of Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Duomo Hermes Relais

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
Reception
Front of property
Reception
Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Airport shuttle
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Television
  • Coffee/tea maker
  • Elevator
  • Minibar
  • Premium bedding
  • Dry cleaning/laundry service
The price is $68
includes taxes & fees
$56 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bidet
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Designer toiletries
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Bidet
  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Hair dryer
Bidet
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
305 Via Duomo, Naples, 80133

What's nearby

  • Spaccanapoli - 6 min walk - 0.6 km
  • Port of Naples - 11 min walk - 1.0 km
  • Via Toledo - 18 min walk - 1.6 km
  • Molo Beverello Port - 20 min walk - 1.7 km
  • Piazza del Plebiscito - 2 min drive - 2.1 km

Getting around

  • Naples Intl. Airport (NAP) - 37 min drive
  • Naples Central Station - 16 min walk
  • Naples (INP-Naples Central Rail Station) - 17 min walk
  • Napoli Marittima Station - 18 min walk
  • Via Marina - Duomo Tram Stop - 2 min walk
  • Duomo Station - 3 min walk
  • Via Marina - Orefici Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar Italia - ‬3 min walk
  • ‪Al Mio Bar - ‬4 min walk
  • ‪Dolce Amaro Caffe - ‬3 min walk
  • ‪Osteria Mattozzi - ‬3 min walk
  • ‪Napoliè - ‬2 min walk

About this property

Duomo Hermes Relais

Duomo Hermes Relais puts you in a great location, within a 15-minute walk of Spaccanapoli and Port of Naples. Also, Via Toledo and Piazza del Plebiscito are just a 5-minute drive away. Public transportation is just a short walk: Via Marina - Duomo Tram Stop is steps away and Duomo Station is 3 minutes.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 2:00 PM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 20
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • 4 stairs to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
This property charges mandatory cleaning fees per stay, collected at the property for Apartment, 2 Bedrooms and Studio, Annex Building (Via Bianchini, 26) bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50.00 per vehicle (one-way)
  • Late check-in between 8:00 PM and midnight can be arranged for an extra charge of EUR 30
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples

Frequently asked questions

Does Duomo Hermes Relais offer free cancellation for a full refund?
Yes, Duomo Hermes Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Duomo Hermes Relais?
Sorry, pets aren't allowed.
Is parking offered on site at Duomo Hermes Relais?
Sorry, there's no onsite parking at Duomo Hermes Relais.
Is airport shuttle service offered by Duomo Hermes Relais?
Yes, an airport shuttle is available. The charge is EUR 50.00 per vehicle one-way.
What are the check-in and check-out times at Duomo Hermes Relais?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless check-out is available.
What's the area around Duomo Hermes Relais like?
Duomo Hermes Relais is a short 2-minute walk from Via Marina - Duomo Tram Stop and 6 minutes' walk from Spaccanapoli.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Lucas E, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Balcony was beautiful and room was comfortable
Julia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

There were many door to this property that made it a bit hard to find but also made it safe from the street. The room was clean and quiet.
Andrea, 2-night family trip
Verified Expedia guest review

6/10 Good

Gated away from the main road
Louise Holly, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great stay
The room was great! it was somewhat small but ok for one person. they gave me two free bottles of water in the fridge and the bathroom was very clean and small but had enough counterspace. my only complaint would be about the reception. I tried going to reception around 5pm on sat - when they're supposed to be open, however, no one was there. the person to contact on Whatsapp was fairly responsive but not when I absolutely needed it- like when I needed to check out. overall though, I'd stay here again
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjoyed the room. They had coffee and snacks for those who want it.
Ben, 1-night family trip
Verified Expedia guest review

6/10 Good

Mallory, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay was great. We did a remote check in which was easy to follow and the hotel manager assisted us with the process. The room was a good size and we really liked the complimentary water and coffee. When planning the next phase of our trip, they were really helpful with giving us advice of where to go and prices for ferries to the Amalfi. Overall it was a great place to stay in Naples
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saki, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great stay!
We enjoyed our stay here for a few nights exploring Naples and surrounding areas! The hotel is located around 10-15 walk from main train station. It was around 15 minute walk to the port where you can take a boat to Procida, Capri etc. Its easily walkable to all the tourist sights & shopping areas from here. The hotel was in a quiet courtyard so still managed to get a good sleep in busy Naples! The reception staff were great - using whatsapp to communicate and can keep your bags here on check out day when we had a later flight. We had bottled water on the first day, but this wasnt replenished on the other days which was maybe the only downside.
Natalie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

perfect
s, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Was difficult to get to taxi took us to another Hermes and we were then stranded. Another taxi ride later we arrived not identification of premises closed gate. Finally got in and into our room which was tiny but ok except for shower which sprayed all over and flooded floor. Left our bags in room for a few hours but couldn’t get back in until 2pm to pick them up. A lot of this was probably our fault for not checking more thoroughly but it certainly wasn’t easy all round and not a highlight of our trip
Rod, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Naples
We were pleased with our accommodation. Close to the historic city, tube & train station and cafes.
Karen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful experience at the Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends.
Ane, 4-night romance trip
Verified Expedia guest review

6/10 Good

- Location is great - Security is great - Front staff are not mindful of their volumes so, noises come into the room of videos playing etc. - Room is studio size so, quite small
3-night romance trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

6/10 Good

Too Many Supplemental Fees - Stay at a Hotel
We arrived at 9:15 PM from Praino with my girlfriend and two of my friends and had a one night booking here to make it to an early Naples flight the next day. When I booked this reservation, I had confirmed for 3 people and the unit booked was a 2 bedroom, 2 bathroom as the 4th in our group was not sure of her departure time. Upon arrival, we were told that since we are now 4 people that we would be charged an extra 25 Euros, however this was not stated or provided as notice anywhere. In fact the room specifically allowed for a maximum of more than 4 (there were 2 cots in a 3rd room). The rooms were clean (despite my finding a bug in my room), but there was also a notice that use of any dishes or dishwashing would be another 25 euro charge so we didn't use the kitchen at all. Don't forget the cleaning charge as well 25-50 euros. So what seems to be a reasonably priced stay turned out to be less so. I'd recommend this place for a family or group of friends, but with the final price for one night, you're better off booking a nice hotel without all the add-ons. The reception lady was helpful in booking a taxi for us to the airport however.
Jean, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

I liked that it was quiet. Did not like that the AC broke, and the shower had no curtain- causing water to go everywhere in the washroom.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent apartment in convenient location. Can be a little difficult liaising with reception.
Francis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Service is very bad. Expect to be yelled
Except for Simone, service is horrendous. We came at 9pm to check in. When we got in, one of our sheets was dirty (with literal dirt and dark stains). We asked them to change sheets and we had a very very hard time arguing over a change of clean sheets. They wanted us to put a towel over it until cleaning day comes which was in 2 days and we just got there!!!! Upon checkout, the office was closed and no one was there to check us out. So we left and came back and when we came back we were accused of breaking furniture that was already broken. They wanted me to pay but there was no way I was going to pay because we didn’t break it. It made me hate The people of Naples. They don’t deserve that reputation but I would only recommend this place to people I hate. The location was fairly good. Closest metro was about 8 minutes walk. Via duomo is right where the apartment is that wasn’t so bad. Only Simone was excellent and when something needed to be asked, we called or texted him.
Tai, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

A brief stay in Napoli
Great location, very friendly and helpful people in check in, comfortable bed, clean, fridge (always handy in the heat), good air con. The only downside for me (my parents room was fine), was that the shower was like warm at best and then freezing and then like warm, without changing the dial. Also my tv did not work not that that was a big issue.
Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice experience
Nice apartment in a nice building, friendly staff and helpful! The only downside was the neighborhood, which is very noisy, and the light in one on the bedrooms which had an window on the staircase and couldn't be switched off.
stefan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Upon entry I was approached by a strange man who bantered at me in Italian. I expressed to him, in Italian, that I did not speak the language. This did not dissuade him from continuing paragraph after paragraph in Italian to me - which was uncomfortable, and eventually threatening. This was within the courtyard, he was there every day, and appeared to work for the place. Finally I found the correct door to enter, for customer service, on the second floor. No signs or clear direction. The lady there was very nice and accommodating. The room was clean, but small. Although it required 3 sets of keys, for three doors, to enter. Old-school keys that hardly worked in the locks. After finally finding my unit, it was very comfortable. The surrounding area is very dirty, and felt unsafe at night.
2-night trip
Verified Hotels.com guest review