Platinum City Serviced Apartments puts you in a great location, within just a 10-minute walk of Melbourne Central and Queen Victoria Market. Apartments feature bonuses like washing machines, refrigerators, and microwaves. Fellow travelers love the overall property condition. Public transportation is just a short walk: Melbourne Central Station is 3 minutes and Flagstaff Station is 4 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transportation
Secured covered self parking on site (AUD 25 per day)
Limited onsite parking
Height restrictions apply for onsite parking
Offsite parking within 262 ft (AUD 25 per day); discounts available; reservations required
Family friendly
Cribs (infant beds): AUD 20.0 per night
Children stay free (see details)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Toaster
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: AUD 30.0 per day
Bathrooms
Bathtub or shower
Towels provided
Hair dryer
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
Flat-screen TV with cable service
Laundry
Washing machine
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Laptop-compatible safe
Location highlights
Near a metro station
Near a train station
In the business district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
41 floors
1 building
Built in 2017
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Rollaway beds are available for AUD 30.0 per day
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Covered self parking costs AUD 25 per day
Parking is available nearby and costs AUD 25 per day (262 ft away)
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Aparthotel
Platinum City Serviced Apartments Aparthotel Melbourne
Frequently asked questions
Does Platinum City Serviced Apartments offer free cancellation for a full refund?
Yes, Platinum City Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platinum City Serviced Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Platinum City Serviced Apartments?
Yes. Self parking costs AUD 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Platinum City Serviced Apartments?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Does Platinum City Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Platinum City Serviced Apartments like?
Platinum City Serviced Apartments is in Melbourne Central Business District, a short 3-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 4, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Location and views are fantastic, very private and quiet for city accommodation. I will recommend it to all my friends.
Ramon
Ramon, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Excellent location only 100m from Melbourne Central Shopping Centre. Parking is about 100m away in a different building but only $25 a night with in/out.
Excellent communication with staff. Room was neat and tidy, well equipped and a decent size.
Dean
Dean, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jul 19, 2024
TERRAN
TERRAN, 1-night trip
Verified Wotif guest review
4/10 Fair
Jul 18, 2024
Checkin was g great
Jeremy
Jeremy, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Jun 27, 2024
Chris
Chris, 1-night trip
Verified Wotif guest review
6/10 Good
Jun 2, 2024
I liked the location of this place. The owners were helpful and answered all our question regarding the booking and parking ect......
The down side was the condition and cleanliness of the property.
Susan
Susan, 1-night romance trip
Verified Expedia guest review
4/10 Fair
May 21, 2024
Rooms are average no major issues.
The building is almost 40 levels high and has 2 lifts.one lift was out of order our whole stay. The other lift broke down on our first day which meant we couldn’t access our room on the 37th floor for 2 hours. With so many rooms and high floors it is not acceptable to only have 1 lift in order With other tenants telling us the second lift had broken down 3 times in recent weeks.
Sarah
Sarah, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
May 11, 2024
Rodney
Rodney, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Apr 30, 2024
Simon
Simon, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2024
Charlotte
Charlotte, 2-night trip
Verified Wotif guest review
8/10 Very Good
Apr 21, 2024
Jason
Jason, 1-night trip
Verified Lastminute guest review
6/10 Good
Mar 18, 2024
Okay place to stay
Not a bad place to stay due to the location of the property however the check in process and overall cleanliness of the property could be improved.
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2024
Very nice place to stay, very quiet and secure
Jenny
Jenny, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
Feb 27, 2024
Convenient to local restaurants in
Barbara
Barbara, 1-night family trip
Verified Lastminute guest review
8/10 Very Good
Feb 25, 2024
Location is great. Bit of a smell in the bathroom & cleaning could have had a bit more attention to detail. Otherwise it was fine
Kate
Kate, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2024
was happy with the hotel for the price
jodi
jodi, 1-night trip
Verified Wotif guest review
2/10 Poor
Jan 29, 2024
Florencia
Florencia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 19, 2024
Jo
Jo, 1-night trip
Verified Wotif guest review
2/10 Poor
Jan 19, 2024
Chi Hung
Verified Lastminute guest review
8/10 Very Good
Jan 16, 2024
sueann
sueann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2024
We booked a 2nd room apartment. Property was within walking distance to shops and local food. Property was clean and amenities replenished when requested. Would recommend.
Linda
Linda, 4-night family trip
Verified Lastminute guest review
6/10 Good
Jan 3, 2024
Single split air con only with broken vent cover so no real air circulated. Dishes still in the dishwasher and a left over shoe under the bed. Great position though - ok for sleeping but not for spending a lot of time in
Simonne
Simonne, 2-night family trip
Verified Wotif guest review
6/10 Good
Jan 3, 2024
Main bed small, minimal space to walk around in bedroom. Bed very low to ground. Apartment is small so even though it’s two bedroom, lounge seating is only for 2 people
Great communication re checkin procedure and car parking option
Donna
Donna, 1-night family trip
Verified Wotif guest review
2/10 Poor
Dec 29, 2023
The check in process was weird the room was substandard and not like the pictures at all. Bedroom with double bed was so tight and had no space to walk around. Would never recommend to anyone.