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Hotel Otrar

4.0 star property
Central Almaty hotel with indoor pool, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Otrar

Interior
Suite | Premium bedding, minibar, in-room safe, soundproofing
Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing
Business Double Room | Room amenity
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free breakfast
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Nightclub
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is $77
includes taxes & fees
$69 per night
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Bathrobes
  • 149 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Separate bedroom
Hair dryer
  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 449 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 149 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing

Presidential Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
2 bedrooms
Hair dryer
  • 1321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Double Room

Business Double Room | Premium bedding, minibar, in-room safe, soundproofing

Business Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 149 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 149 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Premium bedding, minibar, in-room safe, soundproofing

Business Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Hair dryer
Private bathroom
  • 149 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Indoor pool

Grand Erbil Hotel

Pool
Free breakfast
Spa
Airport transfer
6.0 out of 10, (62)
The price is $41
includes taxes & fees
$36 per night
Dec 31 - Jan 1, 2025
Grand Erbil Hotel
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About the neighborhood

Map
Gogolya Street 73, Almaty, 050002

What's nearby

  • Panfilov Park - 8 min walk - 0.7 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • MEGA Park - 3 min drive - 2.8 km
  • Republic Square - 4 min drive - 4.3 km
  • Almaty Opera House - 4 min drive - 3.6 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 27 min drive
  • Almaty Station - 28 min walk
  • Almaly - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bowler Coffee Roasters - ‬7 min walk
  • ‪Lanzhou - ‬6 min walk
  • ‪Agosto - ‬6 min walk
  • ‪Hoper’s Craft Beer & Grill Bar - ‬4 min walk
  • ‪Bkitzer - ‬4 min walk

About this property

Hotel Otrar

A great choice for a stay in Almaty, Hotel Otrar features a nightclub. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at one of the 2 bars/lounges or visit the sauna for a relaxing end to the day. Other highlights include an indoor pool, a fitness center, and a terrace.

Languages

English, German, Russian

At a glance

Hotel size

  • 161 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas
  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1981
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Nightclub
  • Sauna
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Low-height counter/sink

Room amenities

Be entertained

  • Television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 23000 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 7000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Clothing is optional at this property.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Otrar Almaty
Otrar Almaty
Otrar
Hotel Otrar Hotel
Hotel Otrar Almaty
Hotel Otrar Hotel Almaty

Frequently asked questions

Does Hotel Otrar offer free cancellation for a full refund?
Yes, Hotel Otrar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Otrar?
Yes, there's an indoor pool.
Are pets allowed at Hotel Otrar?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Hotel Otrar?
Yes, an airport shuttle is available. The charge is KZT 23000 per person roundtrip.
What are the check-in and check-out times at Hotel Otrar?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Otrar?
No, this hotel doesn't have a casino, but Casino Zodiak (9-min drive) is nearby.
What is there to do at Hotel Otrar and nearby?
Hotel Otrar has 2 bars, a nightclub, and an indoor pool, as well as a sauna and a fitness center.
Are there restaurants at or near Hotel Otrar?
Yes, there's an onsite restaurant.
What's the area around Hotel Otrar like?
Hotel Otrar is in Medeu District, a short 12-minute walk from Zenkov Cathedral and 6 minutes' walk from 28 Panfilov Heroes Memorial Park.

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

The staff was a wonderful, expect the last day .
Ahmed, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Didier, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roman, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

safe and good
Khwaja, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property and service
Pavel, 8-night family trip
Verified Expedia guest review

6/10 Good

MUHAMMAD, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Hotel located in the heart of the city.
Raj Kishor, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Jean Philippe, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
4-night trip
Verified Orbitz guest review

2/10 Poor

Going to have to pay double
We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.
Verified Hotels.com guest review

4/10 Fair

Very old hotel, nice location but expensive pickup
The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
Genaro II, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel and locale
Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function.
Joseph, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Friendly, helpful staff in a convenient location.
Friendly, helpful staff. Location convenient for Metro, shopping and restaurants. My room had a nice view of the mountains.
Kenneth, 3-night trip
Verified Hotels.com guest review

6/10 Good

Convenient hotel but ancient
Old hotel, amenities very limited, furnishings are old and the cupboards in the room was broken, we stayed there for a short night at a low price before a 6am flight so it was not bad!
Bear, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great staff
The hotel staff members were very helpful, but the bed is less than satisfactory: the metal springs are hard on my back.
Jack, 2-night trip
Verified Expedia guest review

2/10 Poor

Bad bad bad
Not so great.
Verified Hotels.com guest review

8/10 Very Good

Perfectly good InTourist-type hotel.
Good enough, and good price. Right across the street from the big wooden cathedral, where the singing during mass is extraordinary.
Verified Expedia guest review

10/10 Exceptional

Great location, but its not 4-star
Very convenient location. Service is excellent, very helpful staff. Great breakfast. Downsides: its not a 4 star hotel as claimed. And the shower was not in good condition
Verified Hotels.com guest review

2/10 Poor

Si lo escoges te arrepentirás
El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal
Apenas se hay sitio para sentarse en el inodoro
La taza se movía y el aspecto con chorrones marrones era de dejadez
No se preocupan ni de poner bien la luz del espejo que la tienen caída. Así todo el hotel
Jose Antonio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft.
Straßenseite - Blick aus der 5. Etage. Etwas lauter - aber der Blick entschädigt.
Holm, 9-night business trip
Verified Hotels.com guest review

2/10 Poor

Не рекомендую
Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды.
Завтраки вполне вкусные
Это чистый !!
Natalia, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

パンフィロフ公園すぐ近くのホテル
パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。ｺｸﾄﾍﾞﾊﾟｰｸへのﾛｰﾌﾟｳｪｲ乗り場までも何とか歩いていけました。空港までのタクシーも1800ﾃﾝｹﾞぐらいで手配もしてくれました。
koichi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Really hard beds but the staff was nice
The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful.
Alexander, 2-night trip
Verified Hotels.com guest review

6/10 Good

친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편
호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다.
Dongki, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

朝食のビュッフェの内容が充実しています．
Otrar, 7-night business trip
Verified Expedia guest review