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Awanoyu

3.5 star property
Matsumoto adults-only ryokan with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Awanoyu

Exterior
Public bath
View from property
View from property
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Non-smoking
    Non-smoking
  • Onsen
    Onsen
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Coffee shop/cafe
  • Meeting rooms
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Minibar
The price is $413
includes taxes & fees
$374 per night
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room | Minibar, in-room safe, desk, free WiFi

Japanese-Style Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
Electric kettle
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room | Minibar, in-room safe, desk, free WiFi

Japanese-Style Deluxe Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
Electric kettle
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room | Minibar, in-room safe, desk, free WiFi

Japanese-Style Superior Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
Electric kettle
  • Sleeps 5
  • 5 Twin Futons

Similar properties

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Shirafune Grand Hotel

Onsen
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (35)
The price is $269
includes taxes & fees
$243 per night
Nov 26 - Nov 27
Shirafune Grand Hotel
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About the neighborhood

Map
Azumi 4181, Matsumoto, Nagano, 390-1515

What's nearby

  • Norikura Plateau - 19 min walk - 1.6 km
  • Hirayu Onsen - 12 min drive - 14.3 km
  • Mt. Norikura Snow Resort - 14 min drive - 7.2 km
  • Hirayu Waterfall - 18 min drive - 18.6 km
  • Kappa Bridge - 19 min drive - 17.8 km

Getting around

  • Shin Shimashima Station - 40 min drive
  • Shiojiri Station - 45 min drive
  • Narai Station - 47 min drive

Restaurants

  • ‪三本滝レストハウス - ‬19 min drive
  • ‪レストランやまぼうし - ‬14 min drive
  • ‪レストラン乗鞍 - ‬14 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬16 min drive

About this property

Awanoyu

Awanoyu is a great choice for a stay in Matsumoto. Guests can indulge in massages, and Hana serves Japanese cuisine.

Languages

Japanese

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 6 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 13
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Water dispenser

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Hana - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

Does Awanoyu offer free cancellation for a full refund?
Yes, Awanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Awanoyu?
Sorry, pets aren't allowed.
Is parking offered on site at Awanoyu?
Yes, there's free self parking.
What are the check-in and check-out times at Awanoyu?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Awanoyu and nearby?
Onsite recreation at Awanoyu includes hot springs.
Are there restaurants at or near Awanoyu?
Yes, Hana offers Japanese cuisine.
What's the area around Awanoyu like?
Awanoyu is located a short 19-minute walk from Norikura Plateau.

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Sze Chun Wilson, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
joanne, 1-night romance trip
Verified Orbitz guest review

8/10 Very Good

Good service and excellent dinner and breakfast.
Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.
Verified Expedia guest review

8/10 Very Good

Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!
Verified Expedia guest review

10/10 Exceptional

野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Takashi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Eri, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Nice spa
Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Ka Wai, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
wing ki, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Miy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
けいこ, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

露天白骨溫泉沒得輸！
地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
買手信
Chi Kong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

接客、お風呂、お料理と 全て良かったです。
MIKIO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

MITSUKO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KEISUKE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

masahiko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mai, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ABE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

到着が遅くなりましたが、快く迎えてくれて嬉しかったです。 お部屋もキレイで広くて良かったですが、お風呂にドライヤーが無くてびっくりしました。旅館の人に聞くと、コロナ対策で何も置いていないとのことでした。 お風呂に入る前に気づいたので良かったですが、先に教えて欲しかったです。 お部屋にティッシュが無いのも残念でした。 帰りに上高地の行き方を聞くと、とても丁寧に教えてくださり、大変助かりました。
KIMIKO, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

有名だけど。。。
何度も日帰り入浴で訪れていた有名な混浴の露天風呂は広くて気持ち良いです。滞在して良かったのは、時間に縛られずに入れること。 食事は美味しくありません。 また、建物も古めであまり綺麗とは言い難いです。 強気の価格設定で、ぶっちゃけ宿泊はオススメしません。 白骨温泉には他にも良いお宿があります。 日帰り入浴を数回経験するくらいで十分です。
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

HIDEO, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SONODA, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

湯は最高
露天風呂も内湯も非常に良い。 やや、割高感は否めない。
1-night family trip
Verified Hotels.com guest review