West Tennessee Healthcare Sportsplex - 7 min drive - 9.5 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 11 min drive
Memphis International Airport (MEM) - 88 min drive
Restaurants
Sonic Drive-In - 11 min walk
Olive Garden - 10 min walk
McDonald's - 2 min drive
Texas Roadhouse - 5 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hilton Garden Inn Jackson
When visiting Jackson, Hilton Garden Inn Jackson is a great choice to consider. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Self-serve breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2017
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
40-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 26 to September 06
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson
Frequently asked questions
Does Hilton Garden Inn Jackson offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hilton Garden Inn Jackson?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Garden Inn Jackson?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Jackson?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jackson and nearby?
Hilton Garden Inn Jackson has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Jackson?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Jackson like?
Hilton Garden Inn Jackson is located a short 16-minute walk from Union University.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 8, 2024
iyad
iyad, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 29, 2024
Disappointed
One elevator was out. The other elevator had an electrical problem so no light in it, pitch dark, then no hot water for about 12 hours.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
1 night stat
Great location. Clean comfortable room. Would stay again.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Wonderful Stay!!!
Peaceful the staff is so nice and acomidating it’s always a GREAT!! Stay when I visit Jackson
Charlene
Charlene, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
Tresa
Tresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Awesome Hotel
Very quiet and friendly.
Janine
Janine, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 4, 2024
Liked the area and convenient to places to eat and entertainment as well
Shawn
Shawn, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2024
Great place to overnight while traveling Interstate 40
Steven E.
Steven E., 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 26, 2024
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .
Ken
Ken, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2024
Thomas
Thomas, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
Jackson, TN
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.
JANET
JANET, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
Absolutely Wonderful!
From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.
Danielle
Danielle, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2024
Someone slamming doors all night but relatively good place to stay
Justin
Justin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Very quiet..clean safe
Vanessa
Vanessa, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 7, 2024
Why Hilton Garden Inn?
The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.
Dianna
Dianna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2024
Farhan
Farhan, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 6, 2024
Weird cafe experience
Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.