2/10 Poor
Oct 9, 2024
AWFUL
Worst communication ever... Booked two weeks out and got directions when I arrived, which was after midnight due to delayed flights. Took like 30 minutes to get IN! Also, no instructions on parking. Got 3 tickets while there for 2 nights! Very congested area, parking is very poor. NO BEACH close by! "Mom" knocked on our door asking if we were going to breakfast. We're not children. We know when the breakfast is and if we want to eat or not. AC didn't work, had to ask for instructions on that too. Place is very nice, nice garden... just they don't communicate well and early enough for you to figure things out.
Steven
Steven, 2-night family trip
Verified Hotels.com guest review