Especially the service in this hotel was really dissapointing. While eating your meal, the staff is just standing in the corner of the salon and not serving you anything, you have to get your drinks from the bar yourself. The food is cold and no variety at all. One day the Turkish snack "gozleme" was supposed to be prepared during the afternoon hours, but the staff told us that the lady was on holiday so there was no "gozleme" at that time, and they didn't take the effort to replace it with something else! The music on the beach is extremely loud and makes you wonder whether you are in a club instead of on the beach, when asking the animation guy to turn down the volume, he was arrogant and didn't do turn it down. All the lights in the common areas were closed, which made the hotel look really cold and not cosy. Nobody speaks a word of English!