Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi
What's nearby
Garden City Mall - 4 min drive - 2.4 km
Thika Road Mall - 6 min drive - 3.5 km
Karura Forest - 6 min drive - 3.6 km
United Nations Office at Nairobi - 10 min drive - 8.7 km
Kenyatta International Convention Centre - 12 min drive - 11.4 km
Getting around
Nairobi (WIL-Wilson) - 35 min drive
Jomo Kenyatta Intl. Airport (NBO) - 42 min drive
Syokimau Station - 39 min drive
Nairobi Station - 42 min drive
Syokimau SGR Railway Station - 46 min drive
Airport shuttle (surcharge)
Restaurants
Ashaki Grill - 19 min walk
Liquid Lounge - 2 min drive
Art Caffé - Garden City - 5 min drive
Java House - 5 min drive
San marino - 4 min drive
About this property
Sunstar Hotel
Sunstar Hotel features a rooftop terrace and puts you within a 10-minute drive of Thika Road Mall. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages or mani/pedis. This Victorian hotel also features a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Swahili
At a glance
Hotel size
59 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
What to do
Racquetball/squash
Pool table
Access to nearby outdoor pool
Access to nearby health club
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
40 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Television in common areas
Mosquito nets
Banquet hall
Victorian architecture
Room amenities
Be entertained
12-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Coffee/tea maker
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
In-room dining only
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Sunstar Hotel Nairobi
Sunstar Nairobi
Sunstar Hotel Hotel
Sunstar Hotel Nairobi
Sunstar Hotel Hotel Nairobi
Frequently asked questions
Does Sunstar Hotel offer free cancellation for a full refund?
Yes, Sunstar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunstar Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sunstar Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Sunstar Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Sunstar Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 10:30 AM.
Is there an onsite casino at Sunstar Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (17-min drive) is nearby.
What is there to do at Sunstar Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Additional recreation onsite includes racquetball/squash. Enjoy amenities like a picnic area, a garden, and access to a nearby health club.
Are there restaurants at or near Sunstar Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Sunstar Hotel like?
Sunstar Hotel puts you in the heart of Nairobi. Popular attractions include Thika Road Mall, which is 6 minutes away by car.
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.8/10
Staff & service
8.0/10
Amenities
5.4/10
Property conditions & facilities
Reviews
8/10 Very Good
Jan 5, 2021
All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
Verified traveler
1-night romance trip
Verified Expedia guest review
6/10 Good
Dec 20, 2017
Seure hotel
Good location. Breakfast was good. Bar next to it can be noisy.
Geoffrey
Geoffrey, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 31, 2017
Absolutely nothing good to say about this hotel
The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 8, 2021
HWAN JOONG
HWAN JOONG, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 9, 2018
I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
jenni
jenni, 3-night trip
Verified Expedia guest review
6/10 Good
Apr 13, 2018
Shabby place
Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.