Enjoy your visit to Kaltenbach with a stay at Explorer Hotel Zillertal. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge. Other highlights include a steam room, a snack bar/deli, and a terrace.
Languages
English, German
At a glance
Hotel size
75 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 9 per night)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Ski passes
Mountain biking
May offer priority ski access
Bicycle tour information
Bicycle rentals nearby
Mountain climbing nearby
Ski lessons nearby
Snowboarding nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike cleaning
Bike storage
Ski storage
Facilities
1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
Bicycle parking
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night
Optional extras
Early check-in can be arranged for an extra charge of EUR 30.00 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30.00 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Covered self parking costs EUR 9 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Explorer Hotel
Explorer Zillertal
Explorer
Explorer Hotel Zillertal Hotel
Explorer Hotel Zillertal Kaltenbach
Explorer Hotel Zillertal Hotel Kaltenbach
Frequently asked questions
Are pets allowed at Explorer Hotel Zillertal?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Explorer Hotel Zillertal?
Yes. Self parking costs EUR 9 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Explorer Hotel Zillertal?
Check-in start time: 5:00 PM; Check-in end time: anytime. There's a charge of EUR 30.00 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 30.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Explorer Hotel Zillertal and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
What's the area around Explorer Hotel Zillertal like?
Explorer Hotel Zillertal is a short 3-minute walk from Kaltenbach-Stumm Station and 7 minutes' walk from Hochzillertal Cable Car.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 4, 2024
Nice cozy
Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Oren
Oren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2022
The personnel was very helpful
Annalisa
Annalisa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2022
Excellent hotel, great value, great rooms.
Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard.
Lovely staff, always helpful and polite.
The breakfast is excellent - especially the egg station.
Highly recommend, and great pricing too!
P M
P M, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2022
Perfect hotel!
Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Andrew
Andrew, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2022
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2022
Javier
Javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2022
Savvas
Savvas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2022
Good quality of everything. Very pleasant and helpful staff.
Samuel
Samuel, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2021
Very nice hotel with tasty breakfast.
Marian
Marian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2021
Stylish Austrian place
Super nice receptionists, very fresh rooms (a bit tiny though), not far away from everything, scenery view through windows, sauna, underground parking (paid).
Breakfast is good. Strange thing is that you need to fry egg yourself. There are do it on your own instructions, some pans and induction ovens. If you do not have a time for this, it may be a problem.
Karolis
Karolis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2020
Christian
Christian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2020
Fine hotel close to nature
A fine hotel for you who wants to explore the nature whether it’s hiking or biking. The Flax restaurant close to the hotel makes really great food. The hotel is quite silent and serves great breakfast.
Klaus
Klaus, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 10, 2020
Great hotel, great location!
This is a great hotel, located less than 10 minutes from the ski-lifts. We rented lockers and the lifts to save lugging our gear back and forth.
Hotel staff and friendly and helpful.
Highlights - the spa and mountain views are lovely after a long day. Great buffet breakfast.
The only dissappointment was the lack of shower gel/shampoo in the rooms.
D
D, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2019
Really nice hotel. Attractive exterior which complimented the surroundings. Comfortable rooms and beds. Good shower. All spotlessly clean. Decent breakfast as well. Also Kaltenbach is well positioned for trips to Jenbach and onto Innsbruck/Kufstein and up to Mayrhofen using the narrow gauge Zillertalbahn. Kaltenbach station is directly opposite the hotel. Also if SV Ried/Kaltenbach have a home game while you are staying - it is a worthwhile trip. Decent standard. Friendly fans and a great clubhouse. About 20-30 mins walk
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2019
Great location. Great Breakfast. Good off season price.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Pal
Pal, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Oskar
Oskar, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 9, 2024
Guenter
Guenter, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 30, 2024
Vanes
Vanes, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 19, 2024
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt:
- die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad)
- die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!