the 1st time in this hotel was perfect; the room was facing the station and was quiet enough. The 2nd time we were on the side of the main road, and above the Night Shop - there was a lot of noise from there and people outside. Unfortunately due to the heat, we had to keep the window open and the noise was difficult. On our 2nd night we kept the window closed and the airco on, but that gave it's own noise (though better than outside sounds).
The help with checkin was great over the phone. I did miss an email with the code to the door though, which I did get the first time, but not the second.