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Hotel Astor

3.0 star property
Retalhuleu hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Astor

Front of property
Outdoor pool
Courtyard
Standard Quadruple Room | Desk, rollaway beds, bed sheets
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • 6 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, rollaway beds, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Desk, rollaway beds, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, rollaway beds, bed sheets

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, rollaway beds, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Zafra Hotel

Pool
Free breakfast
Free parking
Free WiFi
7.8 out of 10, Good, (65)
The price is $78
includes taxes & fees
$64 per night
Nov 25 - Nov 26
Zafra Hotel
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About the neighborhood

Map
5ta. Calle 4-60 Zona 1, Retalhuleu

What's nearby

  • San Antonio de Padua Church - 1 min walk - 0.1 km
  • Dino Park - 8 min drive - 9.1 km
  • Xetulul Theme Park - 12 min drive - 11.8 km
  • Xocomil Waterpark - 12 min drive - 11.9 km
  • Parque de Aventura Xejuyup - 12 min drive - 11.5 km

Getting around

  • Retalhuleu (RER) - 4 min drive
  • Quetzaltenango (AAZ-Los Altos) - 127 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Papa John’s - ‬14 min walk
  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Burguer King Retalhuleu - ‬6 min drive
  • ‪Tacobell La Trinidad - ‬12 min walk
  • ‪Café Barista - ‬12 min walk

About this property

Hotel Astor

Hotel Astor is just 1.5 mi (2.4 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Bodegones, which serves Regional cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 8 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Los Bodegones - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night
  • Airport shuttle for children between the ages of 5 and 18 costs USD 10 (roundtrip)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

Does Hotel Astor offer free cancellation for a full refund?
Yes, Hotel Astor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Astor?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Astor?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Astor?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Astor?
Yes, an airport shuttle is available. The charge is USD 10 per person roundtrip.
What are the check-in and check-out times at Hotel Astor?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Astor and nearby?
Hotel Astor has an outdoor pool and a garden.
Are there restaurants at or near Hotel Astor?
Yes, Los Bodegones offers Regional cuisine.
What's the area around Hotel Astor like?
Hotel Astor is a short 4-minute drive from Retalhuleu (RER) and 3 minutes' walk from Museum of Archeology and Ethnology.

Reviews

7.2

Good

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kerem Susana, 1-night trip
Verified Expedia guest review

6/10 Good

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Buena atención
eduardo, 2-night trip
Verified Expedia guest review

6/10 Good

El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Kevin, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The people was very kínd and the location for out visit was great.
2-night family trip
Verified Expedia guest review

8/10 Very Good

Business trip Hotel
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
rigoberto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel to stay
Very nice hotel, I would def stay here if I come back again.
Carlos, 5-night trip
Verified Expedia guest review

8/10 Very Good

NICE HOTEL
VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
TETZE, 1-night family trip
Verified Expedia guest review

2/10 Poor

On the verge of scam.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Mehdi, 2-night family trip
Verified Expedia guest review

2/10 Poor

Justiniano, 1-night trip
Verified Expedia guest review

8/10 Very Good

Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Sonia, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Very nice please the bar was amazing good service !!!
Claudia, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Jorge, 1-night trip
Verified Expedia guest review

2/10 Poor

PESIMO SERVICIO
Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Wison, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

DANIEL, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel limpio y muy agradable.
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
Verified Hotels.com guest review