Palace Hotel Omiya puts you just a 5-minute drive from Saitama Super Arena. Guests looking for a bite to eat can check out Crown Restaurant, one of 6 restaurants, which serves French cuisine and is open for lunch and dinner. Fellow travelers like the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
204 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Due to maintenance, internet service will not be available at this property from 1-4 AM (times subject to change) on December 18, 2024.
Due to maintenance, the property's phone line will not be available from midnight to 5 AM (times subject to change) on December 20, 2024.
Guests must be at least 20 years to stay in a smoking room.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (JPY 1680 per night)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10 AM
6 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3300 per person
Parking
Self parking costs JPY 1680 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama
Frequently asked questions
Does Palace Hotel Omiya offer free cancellation for a full refund?
Yes, Palace Hotel Omiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel Omiya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palace Hotel Omiya?
Yes. Self parking costs JPY 1680 per night.
What are the check-in and check-out times at Palace Hotel Omiya?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Palace Hotel Omiya and nearby?
Palace Hotel Omiya has 2 bars.
Are there restaurants at or near Palace Hotel Omiya?
Yes, there are 6 onsite restaurants, featuring French cuisine.
What's the area around Palace Hotel Omiya like?
Palace Hotel Omiya is a short 4-minute walk from Miyahara station and 6 minutes' walk from Saitama City Space Theater.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 30, 2024
Overall it is a great hotel and convenience
Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Junko
Junko, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
K
K, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Brilliant hotel!
Paul
Paul, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
This is a beautiful hotel with every amenity you could ask for.
Paul
Paul, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Alexander
Alexander, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
The staff were all polite and nice.
Very convenient.
Sara Mom
Sara Mom, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2024
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
ROSS
ROSS, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Enjoyable stay.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
Adrian
Adrian, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2024
Neil
Neil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2023
toshi
toshi, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2023
nice clean place to stay for both business and personal visit to the Tokyo area.
Robert
Robert, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Nov 20, 2023
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon
Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day
Supapat
Supapat, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2023
Excellent Stay!!!
Terrell
Terrell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2023
Chong-Jeh
Chong-Jeh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2023
Good hotel close to the station. Rooms a tad small though.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2023
Great hotel and great location
Andreas
Andreas, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2022
Yan
Yan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2022
Elias
Elias, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 1, 2022
It’s clean and a good place to stay, but breakfast was not so great compared to other hotels
Sora
Sora, 3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 16, 2020
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 23, 2020
Great hotel overall
Rooms are on the small size but the service and location is great!
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2020
My go to hotel for business trips
I have stayed here many times and it never disappoints. Very comfortable bed, nice breakfast, spotlessly clean (although I do recommend a double room over a single room which can be on the small side). I have always viewed this as my 'go to' hotel when visiting the area and have now stayed here on at least twenty separate occasions.
Andrew
Andrew, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 21, 2020
Good for business.
Great hotel. Rooms sizeable and had all the amenities you could need for a business trip.
Room was cleaning was sloppy but my colleagues had no issues so assume this is an exception rather than the norm.
Laura
Laura, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2020
Staff is friendly and very professional.
Not asking question but they arrange the room next to my friend when check in.