Madinah Road, Infront of Mall of Arabia, Jeddah, 3655
What's nearby
Mall of Arabia - 11 min walk
Jeddah International Exhibition Center - 4 min drive
Red Sea Mall - 9 min drive
Floating Mosque - 13 min drive
Jeddah Corniche - 13 min drive
Getting around
King Abdulaziz Intl. Airport (JED) - 15 min drive
King Abdulaziz International Airport Station - 18 min drive
Jeddah Central Station - 27 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
Urth caffé - 12 min walk
GRAND Caffe Concerto - 12 min walk
ستاربكس - 11 min walk
Applebee's Neighborhood Grill & Bar - 11 min walk
بارنز - 12 min walk
About this property
Casablanca Grand Hotel
Casablanca Grand Hotel features a rooftop terrace and a free kids' club. Guests can be pampered with Swedish massages at the spa, and Lemograss, one of 3 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a health club, and a fitness center.
Languages
Arabic, English
At a glance
Hotel size
125 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Offsite
Free area shuttle within 0.5 km
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Babysitting (surcharge)
Working away
24-hour business center
Meeting rooms
Conference space (388 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Health club
2 indoor pools
Arcade/game room
Full-service spa
Sauna
Steam room
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
55-inch LED TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and Thai massages.
Dining
Lemograss - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Ewan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bull grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 120 per person
Airport shuttle service is offered for an extra charge of SAR 180 per person
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for SAR 150.0 per day
Rollaway beds are available for SAR 200.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10000679
Also known as
Casablanca Grand Hotel Jeddah
Casablanca Grand Jeddah
Casablanca Grand
Casablanca Grand Hotel Hotel
Casablanca Grand Hotel Jeddah
Casablanca Grand Hotel Hotel Jeddah
Frequently asked questions
Does Casablanca Grand Hotel offer free cancellation for a full refund?
Yes, Casablanca Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casablanca Grand Hotel?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Casablanca Grand Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casablanca Grand Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Casablanca Grand Hotel?
Yes, an airport shuttle is available. The charge is SAR 180 per person.
What are the check-in and check-out times at Casablanca Grand Hotel?
Check-in start time: 4:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casablanca Grand Hotel and nearby?
Casablanca Grand Hotel has 2 indoor pools and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Casablanca Grand Hotel?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
Does Casablanca Grand Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Casablanca Grand Hotel like?
Casablanca Grand Hotel is in Al-Naeem, a short 11-minute walk from Mall of Arabia.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 23, 2024
Ahmed
Ahmed, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 7, 2024
Great 5 stars hotel near airport and AlArab mall.
Great 5 stars hotel near airport and AlArab mall.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2024
Tariq
Tariq, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2023
Staff & Service is exceptional
Meshal
Meshal, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2023
It was ok,
No complain …
Mohammed Sadiq
Mohammed Sadiq, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 4, 2021
Good choice
Definitely I will choose to stay here again.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 23, 2021
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2021
Sami
Sami, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 25, 2020
Josh
Josh, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 18, 2019
FAHAD
FAHAD, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2019
Jeddah Break
Hisham
Hisham, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 18, 2019
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Verified traveler
1-night business trip
Verified Expedia guest review
6/10 Good
May 3, 2019
Nothing special, just close to the King Abdulaziz Airport
Turki
Turki, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2019
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Walod
Walod, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2019
very clean and modern room accessories. Near airport location and close to Arabia Mall
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2018
Amazing hotel ,
I enjoyed my time and everything was I expected
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 2, 2018
Jonathon
Jonathon, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2018
The hotel itself is really good with cery spacious rooms
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2018
Good
Osama
Osama, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2018
Aldis
Aldis, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 3, 2018
It was noisy from the main Road
some of the facilities were not fully operational
Mohammed
Mohammed, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2018
Unforgettable stay
One of the best hotels in Jeddah
Faisal
Faisal, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2018
maher
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2018
ABDULAZIZ
Verified Hotels.com guest review
2/10 Poor
Feb 17, 2018
Don’t stay here
Worst 5 star hotel ever.
I was in Jeddah for a business trip, my company chose this hotel because it was the nearest 5 star hotel to the airport. And then I find out that nothing in my room operates normally. The lights, AC, and most important the whole bathroom with the shower, nothing was working. Everything was in a very bad condition, like if the hotel was built in the 18 century!
Very disappointed, especially after complaining to the hotel staff... simply no response and no one took an action.
Just don’t stay here and find yourself another hotel.