Impala Hotel

3.5 star property
Arusha hotel with 3 restaurants and 3 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Impala Hotel

Standard Twin Room | Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Property grounds
Exterior
3 restaurants, lunch, dinner, brunch served; Indian cuisine

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
Private bathroom
  • 310 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Superior Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 602 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
Private bathroom
  • 310 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
Private bathroom
  • 310 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
Private bathroom
  • 221 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Executive Double Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 272 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Deep soaking bathtub
  • 602 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Old Moshi/Simeoni Rd, Arusha, 7302

What's nearby

  • Arusha Clock Tower - 15 min walk - 1.3 km
  • Maasai Market and Curios Crafts - 20 min walk - 1.7 km
  • Arusha International Conference Centre - 3 min drive - 2.3 km
  • Njiro Complex - 5 min drive - 3.8 km
  • East & Southern African Management Institute - 7 min drive - 5.0 km

Getting around

  • Arusha (ARK) - 28 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 66 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Karibu Uzunguni City Park - ‬11 min walk
  • ‪The Chinese Dragon - ‬3 min drive
  • ‪Kitamu Cafe - ‬18 min walk
  • ‪QX - ‬12 min walk
  • ‪Africafe - ‬16 min walk

About this property

Impala Hotel

When visiting Arusha, Impala Hotel is a great choice to consider. Guests can indulge in massages, and Indian Restaurant, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool, and a children's pool.

Languages

English, Swahili

At a glance

Hotel size

  • 177 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Safari nearby

Working away

  • Business center
  • Meeting room
  • Conference space (3907 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Indian Restaurant - This restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner.
Chinese/Italian Restauran - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
Continental - This restaurant specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per person (one-way)

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID - 136815199

Also known as

Impala Hotel Arusha
Impala Arusha
Impala Hotel Hotel
Impala Hotel Arusha
Impala Hotel Hotel Arusha

Frequently asked questions

Does Impala Hotel offer free cancellation for a full refund?
Yes, Impala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Impala Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Impala Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Impala Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Impala Hotel?
Yes, an airport shuttle is available. The charge is USD 50.00 per person one-way.
What are the check-in and check-out times at Impala Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Impala Hotel and nearby?
Impala Hotel has 3 bars and an outdoor pool, as well as spa services.
Are there restaurants at or near Impala Hotel?
Yes, there are 3 onsite restaurants, featuring Indian cuisine.
Does Impala Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Impala Hotel like?
Impala Hotel is in the heart of Arusha, a short 15-minute walk from Arusha Clock Tower and 20 minutes' walk from Maasai Market and Curios Crafts.

Reviews

5.4

5.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Poor

worst hotel I’ve ever stayed in
Unfortunately this was the worst hotel I’ve ever stayed in , the door to my room would not lock, no WiFi in any rooms I changed rooms 4 times but then just gave in that they were all as bad. No TV channels, very very dirty, no light bulbs I had to use my head torch , broken kettle, hairdryer didn’t work. No chance at all of trying to eat the breakfast everything was disgusting . And even the service was awful they seemed to thing it was me having a problem that my door wouldn’t close as the hotel had security ! I will be calling hotels.com to see if they can help in some way and strongly advice they remove this hotel from there choices as there will be nothing but problems and it wasn’t even cheap otherwise you can excuse —— some things but not how dirty the place was. Dirty sheets , dirty bathroom , drips from the ceiling .. sorry it’s a very bad experience
Charlie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel location is good close distance from Arusha town. Property is very old, and needs urgent renovations. Not at all worth the rate of $140 per night.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
The hotel is very friendly, food is excellent and the rooms are spacious.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!
This place is completely run down, little to no WiFi availability. Several had to change rooms between 2-5 times due to bugs, filth, water leakage. There was also no hot water to bathe with. We learned the owner passed away three years ago and no money has been put into hotel to maintain and repair things.
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Orbitz guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Terrible shower!!! Good Indian restaurant though.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Dissapointed in lack of cleanliness of our room. Floors appeared not to be swept or mopped for some time. Bottom bed sheet had stains.
Genene, 1-night trip
Verified Expedia guest review

4/10 Fair

Hotel that has passed its glory days
I can tell this hotel used to be a nice hotel. But it looks like it has not been maintained (let alone upgraded) for over 10 years. Things are patched everywhere. For example, in our room's bathroom, they seemed to have moved the shower but the mark of where the water control were are clearly visible. The Hotel staff were very helpful and nice, hence the two stars, otherwise I would give them 1 or may be even zero star. There are many office space in this hotel. It may have acted like travel department or something. But these offices are no longer used and they are now used to storage. The problem with that is that these offices are in the prime locations of the hotel and they have see through windows. So when you wonder around the hotels, you will think you are in a old beat up office building.
Randy, 1-night trip
Verified Orbitz guest review

4/10 Fair

Old
Pros: big rooms, AC, 3 restaurants Cons: very old, cockroaches, kind of abandoned
1-night trip
Verified Expedia guest review

8/10 Very Good

Sehr gute indische Küche
Daniel, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ovänlig personal och ganska nedgånget
Joakim, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ikke flere ganger på dette hotelle
Dette er et hotell jeg ikke anbefaler til noen
Magne, 7-night family trip
Verified Hotels.com guest review