Toya Kohantei offers a great location, putting you within a 15-minute walk of Lake Toya. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge and a sauna.
Languages
Japanese
At a glance
Hotel size
205 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
This property offers train station pickup service from Sapporo only.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle from 2:00 PM to 4:30 PM*
Train station shuttle from 1:30 PM to 4:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Airport shuttle service is offered for an extra charge of JPY 1500 per person (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Children & extra beds
Airport shuttle service for children up to age 18 costs JPY 1500 (one-way)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Toya Kohantei Hotel
Kohantei Hotel
Kohantei
Toya Kohantei Hotel
Toya Kohantei Toyako
Toya Kohantei Hotel Toyako
Frequently asked questions
Does Toya Kohantei offer free cancellation for a full refund?
Yes, Toya Kohantei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Toya Kohantei?
Sorry, pets aren't allowed.
Is parking offered on site at Toya Kohantei?
Yes, there's free self parking.
Is airport shuttle service offered by Toya Kohantei?
Yes, an airport shuttle is available from 2:00 PM to 4:30 PM on request. The charge is JPY 1500 per person one-way.
What are the check-in and check-out times at Toya Kohantei?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Toya Kohantei and nearby?
Onsite recreation at Toya Kohantei includes hot springs. Toya Kohantei also has a sauna.
Are there restaurants at or near Toya Kohantei?
Yes, there are 2 onsite restaurants.
What's the area around Toya Kohantei like?
Toya Kohantei is located on the boardwalk/promenade, a short 12-minute walk from Lake Toya and 14 minutes' walk from Toyako Hot Spring.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Old. Central Air Condition was not working. They had to bring inc3 electric fans so I can sleep. Did ask to change room but they said “NO”
I would not go back there again
Dennison
Dennison, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2024
Roomy, quiet, nice view from the room and very easy to get to the shore of the lake.
Jeff
Jeff, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
Excellent !
weifeng huang
weifeng huang, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2023
Gloria
Gloria, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 14, 2023
The high price is for the onsen, not for the room
Awesome onsen and view over the lake Toya. Very diverse and nice dinner and breakfast buffet. Quality of the western style room average. I have stayed in cheaper hotels with better rooms. It was clean when I arrived, but has not been cleaned before the 2nd night of my stay. Extra bath tax charged at hotel during checkout.
Sophie
Sophie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 21, 2023
Ryan
Ryan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 12, 2019
Lec
Lec, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2019
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Aug 12, 2019
Very old property. Dinner place was oily. Variety of food was OK not fantastic. Plus is very close to fireworks. Musky smell in room.
Jason
Jason, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2019
Everything was relatively well and we had a really good stay. The breakfast and dinner buffet were a huge plus!
Ryan
Ryan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 11, 2019
good good good.................................................................................
HUNGTIN
HUNGTIN, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 5, 2019
Shuchao
Shuchao, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2019
Good view. The room is rather old but ok. Dinner anf Breakfast is ok.
KK
KK, 1-night trip
Verified Expedia guest review
4/10 Fair
Dec 3, 2018
Poor communication skill
Hotel staff communication skill was poor. Unable to understand simple English.
LEE
LEE, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2018
Nice hotel with a prime view to the lake
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Aug 28, 2018
Old, but ok place to stay
Hotel was very old - an indication is the telephone that they used. It was still a rotary dial phone, which I hadn't seen since I was I a kid. Rooms were also very small. The buffet dinner and breakfast were good though and the location had a good view of the fireworks at the lake. One thing to note is that there is no one to help with luggage, so it might be a hassle if it rains since the parking is a small open air parking space opposite the hotel.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 23, 2018
The worst experience
We got a room in the corner which size was almost a half of a normal room in the same price. Room was very old and smelly. Service was worst. I went to Japan for 4 times. This place was the worst experience ever.
Kanokporn
Kanokporn, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jul 11, 2018
Good location only
I feel the room is meant for 2 but was offered for 3 person. There's practically no space for anything else with 3 persons in the room.
Also, the price is steep for such a room...
Norman
Norman, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2018
Best view across lake
Beautiful weather so lake views blue and island clear. Mid morning air cleared more and Mt Yokei appeared like a ghost in the distance!
Roof top onsen also with views and lovely Japanese garden next to hotel for photos
Julie
Julie , 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2018
a very relaxing hotel! very tasty meal with friendly staffs! recommend to join the BINGO game in the evening to have some fun. hot spring is really cool! love it so much!
dear
dear, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 3, 2018
Nice,
good view about hot spring and nice food,
Nice staff
Can take 1000yen of one people for shuttle bus to Sapporo Station
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 28, 2017
Good Stay
Stay was good.
Onsen is okie overall.
Service was average.
Large dining area with many choices of food.
Leslie
Leslie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 27, 2017
Trust all the poor reviews you have read !
After reading so many reviews online about their smelly toilets I’m sad to say that nothing has changed. We could not bring ourselves to bathe in that tiny smelly toilet/bathroom. Thank God for onsen with great views of Lake Toya, else we would have gone without showering at all. One of our mattresses was also very badly stained with a huge patch on it. The meals were a weird combination, cold and with not much quality in the variety.