10/10 Exceptional
Dec 31, 2019
Amazing staff, hotel condition needs some work
Good sized room, a little old with stained carpet and some rust etc but seems clean. Straight across the road from Hon-Hachinohe station (2 stops on local line from Hachinohe where Shinkansen stops) - hotel sign is visible from the station door.
Check in was easy with friendly staff, they let me check in a little early (half an hour) since my room was ready and that was when my train arrived. Rooms don't seem to have individual heating, just central to the building.
Some traffic noise gets in but dies off later in the night
Most comfortable bed and pillow that I've had in Japan by far. I never want to leave this bed.
Wanted to get a taxi to a fairly obscure area and the desk staff were incredibly helpful not only calling me a taxi that arrived within minutes, but explaining to the driver for me where I wanted to go since my Japanese is limited. I wish I could give them higher than a perfect score.
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
