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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

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Photo gallery for Hakone Kowakien TEN-YU

Exterior
Hot springs
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds
Reception
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds
Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Onsen
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private hot tub
  • Separate bathtub and shower
  • Television
$364 nightly
The total price is $403
Jul 1 - Jul 2

Why we love this property

Relaxation haven
Japanese ryokan with spa services offers massages, facials, and aromatherapy. Hot springs, saunas, and a garden create the ultimate wellness escape.
Japanese garden retreat
Marvel at peaceful garden views while dining. This luxury ryokan offers a serene escape with its elegant garden-view restaurant.
Ryokan relaxation
Slip into the tranquility of spring water bathtubs, complemented by thoughtful turndown service. Blackout drapes ensure perfect slumber at this luxury ryokan.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity

Hakone Kowakien Mikawaya Ryokan

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 157 reviews
The price is $337
$305 nightly
$337 total
Jun 30 - Jul 1
Hakone Kowakien Mikawaya Ryokan
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About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Haneda Airport (HND) - 84 min drive
  • Narita Intl. Airport (NRT) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials, or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna, and a terrace. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Kowakidani Station is 15 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) - This steakhouse serves dinner only.
Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cribs/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a private hot tub and a spring water bathtub.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travelers give top marks for the ryokan's prime location.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Onsen
View
Food
Breakfast
Amenities
Mountain
Gardens
Balcony

What guests liked

  • The breakfast buffet offered a wide variety of high-quality cuisine with many delicious options. (86 reviews)
  • The hot tubs, both public and private, were a highlight of the stay, offering a relaxing and invigorating experience. (25 reviews)
  • The property offers a convenient and frequent shuttle service to and from the station. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel for family. Public transportation which close to hotel and is convenient .
CHENG, 3-night trip

10/10 Exceptional

Amazing open air Onsen!
Andreas, 2-night trip

10/10 Exceptional

Family trip. It was wonderful
Lisa, 3-night trip

10/10 Exceptional

Best experience for a honeymoon

Amazing, confortable, peaceful, the staff was very friendly and helpful I strongly recommend this place and I will come back again
Julio, 1-night trip

10/10 Exceptional

Beautiful hotel, in a very lovely location.
Janice, 1-night trip

10/10 Exceptional

Super comfortable environment Had a great staying there and love their Onsen
Helena, 1-night trip

10/10 Exceptional

Peaceful getaway you never knew you needed.

This place was so peaceful. The private balcony onsen and sound of the rushing water below was the ultimate relaxing getaway. The dinner and breakfast buffets were simply delicious. There were so many options and the tempura was perfect. We loved wearing the provided yukata down to dinner. The staff was also very helpful annd friendly. Our only regret was that we only stayed one night. I wish we could have stayed longer. Hakone Kowakien Yunessun entrance is accessible through a corridor from the hotel and is the perfect relaxing getaway. This was our favorite place of our entire 17 day trip to Japan.
Andrea, 1-night trip

10/10 Exceptional

Great place
Bartosz Jakub, 2-night trip

10/10 Exceptional

Clean, quiet, large room, views, onsen
Byron, 2-night trip

10/10 Exceptional

Very nice stay. Excellent buffet and open air onsens
John, 2-night trip

10/10 Exceptional

We had a lovely stay at Ten-Yu ! The staff was kind and the area was beautiful!
Julianna, 2-night trip

10/10 Exceptional

Service was amazing
Lisa, 2-night trip

10/10 Exceptional

Hotel and onsens are so beautiful. I do wish
Megan, 1-night trip

10/10 Exceptional

Superb!

An amazing experience could not fault the food or the service absolutely superb felt like royalty for the day.The only fault I could give to this place is that it was a bit pricey but was worth it overall. A great place to relax and escape the busy and hectic cities of Japan. Wish we could of stayed longer
Elena, 1-night trip

10/10 Exceptional

Relaxing serene experience

We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
zehra, 1-night trip

10/10 Exceptional

The onsen and meal were wonderful.
Mylinda, 1-night trip

10/10 Exceptional

Beautiful property and amazing service

10/10 Exceptional

large rooms and top notch onsens!
Francesca Natasha, 2-night trip

10/10 Exceptional

Amazing place to relax and unwind. Everyone was super friendly. Food was great!
Alyssa, 2-night trip

10/10 Exceptional

Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。
Adam, 1-night trip

8/10 Very good

The hotel is quite good in various aspects.
Kit Wai, 1-night trip

10/10 Exceptional

The perfect hotel in Hakone

The Hotel grounds are beautiful. The staff were incredible. I booked this to celebrate getting engaged earlier that day. The staff was very kind and just as happy as we were. I am very confused by the negative reviews. This hotel was incredible. We did the set course dinner and it was great. Many unique foods we never would have tried. The breakfast buffet was great. I would recommend staying 2 nights here to fully enjoy the amenities. 10/10 if we come back go Hakone we will stay here again.
Shawn, 1-night trip

10/10 Exceptional

Great to stay for two nights.
Sau, 2-night trip

10/10 Exceptional

Tenyu was wonderful, it exceeded my expectations from facilities to dining. I would highly recommend this property to anyone
Karman, 1-night trip

10/10 Exceptional

Gorgeous property. Both the room and public baths were well kept and clean. Our stay at TEN-YU was the highlight of our trip. The free icecream bars were a fun, extra bonus to our stay. Well worth the stay!
Devon, 1-night trip