Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238
What's nearby
Mataram Mall - 1 min walk - 0.2 km
Pura Meru - 17 min walk - 1.4 km
Mayura Park - 18 min walk - 1.5 km
Islamic Center NTB - 3 min drive - 2.9 km
Lombok Epicentrum Mall - 3 min drive - 2.8 km
Getting around
Lombok (LOP-Lombok Intl.) - 42 min drive
Airport shuttle (surcharge)
Restaurants
Delicio Bakery & Cafe - 4 min walk
McDonald's - 5 min walk
Bubur Bandung Sari Rasa - 2 min walk
Ayam Goreng Lombok Ijo - 3 min walk
Bakmi Raos - 2 min walk
About this property
Palapa Hotel
Enjoy your visit to Mataram with a stay at Palapa Hotel. For a bite to eat, guests can check out Coffee Toffee, which serves international cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Indonesian
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Property amenities
Food and drink
Coffee shop
24-hour room service
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
ATM/banking
Terrace
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Rollaway/extra bed available
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Coffee Toffee - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property accepts credit cards.
Also known as
Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram
Frequently asked questions
Does Palapa Hotel offer free cancellation for a full refund?
Yes, Palapa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palapa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palapa Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Palapa Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Palapa Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Palapa Hotel like?
Palapa Hotel is a short 1-minute walk from Mataram Mall and 18 minutes' walk from Mayura Park.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.6/10
Staff & service
6.8/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
Aug 5, 2024
Nurhayat
Nurhayat, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2023
Mark
Mark, 3-night trip
Verified Ebookers guest review
4/10 Fair
Jun 5, 2017
No wifi in the room. Receptionnist are flabby and not very helpful...
clement
clement, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Apr 6, 2017
Poor room setup.
Pros: near to mall and a few restaurants. Staff very helpful
Cons: noisily and bathroom really smelled
The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.
Verified traveler
Verified Expedia guest review
6/10 Good
Sep 26, 2019
BRUNO
BRUNO, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2018
Базовый отель для непритязательных туристов
В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
良い点
・地元民が知っているので案内されやすい
・すぐ近くにショッピングモールやコンビニがある
・ホテルの隣が24h営業のカフェ
考慮すべき点
・wifi がフロントそばでしか使えないことが多い
・ビーチからは遠い
good point
· Local people are aware that they are easy to guide
· There are shopping malls and convenience stores in the immediate vicinity
· The cafe next to the hotel is open 24h
Points to consider
· Wifi is often used only near the front desk
· It is far from the beach
RO
RO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2017
Elena
Elena, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2017
마타람몰 바로옆. 공항가기전 쉬어가기좋아요
2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요.
나름 깨끗하고 숙박하기도 좋을거같은곳이었어요
일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 !
Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner.
Coffee Toffee som er nabo til hotellet var dog rigtig lækker!
Rasmus
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2016
cocok dengan budget terbatas dipusat kota
hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja