This was the best hotel experience I have had around the world. I travel a lot, and it is nothing like feeling like you're at home. The staff was amazing from start to finish. Specifically Moana and Thanatcha. They welcomed me like sisters, and because of that I ended up extending my trip by an entire week longer. They were super knowledgeable about the area, and introduced me to their culture, traditions, and told me where to go. They went ABOVE and beyond for me each time, and I really would not have had the experience I needed if it wasn't for them. I felt like I made two sisters, and I will forever be in debt to them.
The warmth made me feel at home, I loved the housekeeping staff as well, and the restaurant manager was incredible. They got my order right every time, and all of the restaurant staff was so pleasant and kind.
I also was able to book my activities through the amazing Tanya, who was so nice, warm and kind.
Do not look any further, you must stay here! The price, you cannot beat, and the quality is top tier. The surrounding hotels DO NOT COMPARE. I cannot wait to come back to Thailand this year and return back to my little home at this hotel.