George Bush Intercontinental Airport (IAH) - 47 min drive
Restaurants
Foodbrand-Katy Mills Food CRT - 16 min walk
Chick-fil-A - 8 min walk
Rainforest Cafe - 8 min walk
Whataburger - 10 min walk
Panera Bread - 4 min walk
About this property
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers a great location, putting you within just a 10-minute walk of Katy Mills Mall. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Arcade/game room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
50-inch LED TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Champagne service
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Burger Theory - Onsite restaurant.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7 to 15 per person
Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Frequently asked questions
Does Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel and nearby?
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel has an indoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel?
Yes, there's an onsite restaurant, Burger Theory.
What's the area around Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel like?
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel is a short 8-minute walk from Katy Mills Mall and 19 minutes' walk from Typhoon Texas.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Tara
Tara, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2024
Joshua
Joshua, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Excellent Stay!
Laurel
Laurel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
There was an obvious smell of certain drugs as soon as I walked into the lobby. But Rashad was amazing! He told me that he was going to figure out who was smoking and kick them out since no smoking is allowed at this location. To top that off I had mistakenly made my reservation for the wrong date in my haste, and Rashad did everything he could to get this changed for us. Awesome service! And the room was great too 😉
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Beautiful hotel!! Clean, comfortable, modern!! Definitely a 10!!
Joy
Joy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Bridget
Bridget, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Beautiful rooms, very quiet location near a major shopping center. So easy to get around.
TJ
TJ, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Very good place and well run. Greeted by staff in and out all the time.
Mike
Mike, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Alejandro
Alejandro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
Coffee machine did not work and noisy from above late at night
Uzi
Uzi, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
will stay there again.
Chris
Chris, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Very nice staff, very clean, and accommodating
Erica
Erica, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
O
O, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
allan
allan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Redeemed
I was booked at another hotel that was awful. I left and looked up this one then booked a reservation. The staff was amazing. Hotel was clean, comfortable and a safe environment. I had an amazing experience and this is my new favorite place.
Brenda M
Brenda M, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Nice place, convenient to Katy Mills
Jennifer
Jennifer, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
The hotel was beautiful, the staff were extremely nice and helpful. The location of hotel was great , close to shopping areas, food and activities for my family and I. My family and I will definitely stay here again in the future. We all truly ENJOYED our stay here.
Angela
Angela, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
Not a good experience for us
Our stay was okay. Could have been much less stressful as it was a back to school vacation for the kids. My biggest problem was the hotel placed three pending transactions on my card. One was reversed on check in day, and one posted. But then on the day of checkout another pending transaction posted and placed the money in my bank account on hold. The manager had no idea and said it should release in a few days but I could not get a clear answer of why it happened in the first place. When we first arrived to the room, we sanitized, unpacked and went to the pool around 5 pm. Around 7 pm the lights went out in the building for about 3.5 hours. There was no bad weather or anything around us that should have caused this to happen. We were stuck in a hot room with children, soaking wet and bathing using our cellphone light with no estimated time of restoration. It was too much to pack up and move my family of 6 to another hotel so we set a time to wait before we moved to another hotel. The morning of check out, the plugs in the entire room were not working. My phone did not charge and we almost overslept past check out time.
Whitley
Whitley, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2024
Great stay!!
LaTorie
LaTorie, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Alejandro
Alejandro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Very nice and enjoyable. Family friendly.
Mike
Mike, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Everything was just perfect! The indoor pool was awesome! The staff was outstanding and the restaurant was amazing and delicious.
Geri
Geri, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
I recommend it.
There could be better or more luxury hotels in the area, but this Holiday Inn, is more that many others I have tried in Katy.
I will be back for sure.