Apart-Hotel Suites Reforma

3.0 star property
Hotel with restaurant, near La Aurora Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apart-Hotel Suites Reforma

Lobby sitting area
TV
Property entrance
Deluxe Studio, 1 Bedroom, Kitchen, City View | Private kitchen | Coffee/tea maker
Deluxe Studio, 1 Bedroom, Kitchen, City View | Living room | TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

Economy Double Room, Refrigerator, Courtyard Area

Highlights

Yard
Free cribs/infant beds
Full-sized refrigerator/freezer
TV
Fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Apartamento con A/C Deluxe

Highlights

Separate dining area
Free cribs/infant beds
Kitchen
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Refrigerator

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Bedroom, Kitchen, City View

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Hair dryer
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
  • 796 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Apartamento 2 camas sin A/C

Highlights

Separate dining area
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
Fan
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
AVENIDA REFORMA 12-51, ZONA 10, Guatemala City, GUATEMALA, 1010

What's nearby

  • U.S. Embassy in Guatemala - 9 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 11 min walk - 0.9 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 16 min walk - 1.3 km
  • Paseo Cayala - 7 min drive - 6.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪San Martín - ‬3 min walk
  • ‪Gianni‘s - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬4 min walk
  • ‪Burger King - ‬3 min walk

About this property

Apart-Hotel Suites Reforma

Located just 2.6 mi (4.2 km) from the airport, Apart-Hotel Suites Reforma offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Paseo Cayala and La Aurora Zoo.

Languages

English, Spanish

At a glance

Hotel size

  • 52 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Colonial architecture

Accessibility

  • Wheelchair-accessible registration desk
  • No elevator (single level property)

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per person (roundtrip)

Children & extra beds

  • Airport shuttle service for children costs USD 5 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 12 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

APART-HOTEL SUITES REFORMA Guatemala
APART-HOTEL SUITES REFORMA
SUITES REFORMA Guatemala
Apart-Hotel Suites Reforma Guatemala City
Suites Reforma Apart Hotel Guatemala/Guatemala City
Hotel Reforma Apart
Suites Reforma Guatemala City
APART HOTEL SUITES REFORMA
Apart-Hotel Suites Reforma Aparthotel Guatemala City
Apart-Hotel Suites Reforma Aparthotel
Apart Suites Reforma
Apart Hotel Suites Reforma
Apart-Hotel Suites Reforma Hotel
Apart-Hotel Suites Reforma Guatemala City
Apart-Hotel Suites Reforma Hotel Guatemala City

Frequently asked questions

Are pets allowed at Apart-Hotel Suites Reforma?
Yes, pets are welcome. There's a charge of USD 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Apart-Hotel Suites Reforma?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Apart-Hotel Suites Reforma?
Yes, an airport shuttle is available. The charge is USD 5 per person roundtrip.
What are the check-in and check-out times at Apart-Hotel Suites Reforma?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.
Are there restaurants at or near Apart-Hotel Suites Reforma?
Yes, there's an onsite restaurant.
What's the area around Apart-Hotel Suites Reforma like?
Apart-Hotel Suites Reforma is a short 16-minute walk from La Aurora Zoo and 6 minutes' walk from Plaza Fontabella Shopping Center.

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Fair

Hotel needs to be updated. It was overpriced for what was provided. I change my booking and stayed only one night and even though the price on web had dropped hotel insisted on charging me rate supposedly send by Expedia. As I checked in at night in a new city chose not to look for other options that night for safety reasons. Stayed one night and moved on.
AN, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Great location . Easy to walk around and good restaurants near by
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Nice place
Nice place. Good location. Pet friendly. Parking. And very quiet
mark, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good value - clean and nice service
Simple accommodation with great value for the price
Hans A., 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Worst place ever very noise looks like a 1 star hotel
Carlos, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

“Excelente servio en todo. Habitación y restaurante.”
Rafael, 3-night business trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Instalations are very good. The crew is excellent and very kind. Near down town.
3-night family trip
Verified Expedia guest review

8/10 Very Good

This hotel is very affordable and in a great location near restaurants, shops, and night life. The staff is wonderful. But it is a bit noisy because it is located on a very busy street and the water pressure in the shower varied. On hot days, the fact that we had air conditioning was really great.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kind people, comfortable bed, great room, great overall experience
1-night trip
Verified Expedia guest review

8/10 Very Good

Good enough
Jonas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great service very clean beautiful granite and marble. Great free breakfast
2-night trip
Verified Hotels.com guest review

8/10 Very Good

good hotel but don't choose rooms on Reforma Av.
It's the third time for me at AparHotel Suites Reforma; I like it, but this time the room was very small and the windows was on the street Reforma which is very busy avenue and the noise of the traffic was annoying (last 2 times room was bigger and not on Reforma Avenue). AS alwasy it was clean and the service is good.
Daniele, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

A giant dissapointment
I saw many changes in this hotel. The hotel I recall when my children were small has dissapointed me. Staff was nice except for management. For the area it should be more updated. I saw no railing for elderly people . The gym is sad it uas no appeal to attract. At nigjts people are loud . Would I return Definetly not. ..
Regina, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Needs improvement
I chose this hotel from past experience where I used to stay with my girls when they were smaller. What a disappointed in its appearance. The gym is sad. They have no railing for older people to go down.or up. Asf or the restaurant staff very caring. The security always greeted you.with a snile The front desk staff always greeted you with a smile. House keeping friendly and accommodates you. Management needs a personality check. Concern about a free breakfast not included in your package before making a customer feel welcome. I and my children were very displeased with her attitude. I ask why does hotel.com say free breakfast and she fights you for it. Is it going in her pocket I ask? Would I stay again here no. The hotel is not where it used to be years ago. Coming from New York and you see classy hotels sad management makes it uncomfortable place to stay. In general staff made you feel welcome except for management.Sad to see a hotel that had beautiful memories for me as a parent change . The area is nice though. The staff is friendly. I do commend them for doing their best to keep the hotel clean . Except for management needs to be more friendly and caring.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Excellent location; airport pickup
......................................................................................................................................................
Al, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Chapín hospitality
That jeans that I got 100% of the kindness and good service that a Guatemalan will offer. Apart hotels Reforma are located in a very nice and safe part of town. But they do not overprice their location and facilities. Internet works great, too!
milagritos1 , 3-night trip
Verified Expedia guest review

4/10 Fair

Worst hotel
This hotel doesn't accept Expedia reservations, when you go and tell them what Expedia offered to you they lie and say that this rate doesn't include this and that, as low as to fight you for free breakfast. This time I was told the Expedia reservation didn't count and that I had to pay for an additional person when in the Expedia site clearly states one or two person reservation. The the person at the front des when on saying that this reservation didn't include breakfas and that the rate should be higher due to taxes. It was not easy checking in this time. When I got to the noisy room, near the workers quarters I found there was no hot water. I was tired when to sleep and in the morning more noise of people talking really loud and no water. Up on check out, the guy charge me again even tough I told him a paid in the internet with my credit card. He said no that Expedia didn't charge for the rooms. So who is deceiving whom. Expedia or this hotel.
Carlos, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great quality-cost balance
I knew this hotel when was opened in the 80s. It maintains its elegance. Employees are very kind and location is perfect. close to offices, restaurants and on the Reforma Avenue for having nice walks. this hotel is perfect for those who just need a place to rest after work and business. I do not need swinging pools or .big gyms. I just need a nice place, well located, comfortable and with kind service. This hotel has these all.
Jose, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location but street noise.
We enjoyed our stay at Apart Hotel Suites Reforma for a couple of reasons. 1) it's a 10 minute free shuttle ride to the Guatemala City airport from the hotel. 2) It's located in a desirable neighborhood of other well known hotel chains like Holiday Inn and Radisson, 3) The hotel is locally owned and kept up very nicely even though it is 40 years old.. The elevator was out of service when we arrived but the staff carried out bags to the 3rd floor.4) There were several nice restaurants in the neighborhood including a Hard Rock Cafe but we chose Borgo Rotondo, an Italian restaurant /cafe just around the corner from the hotel.Ask at the hotel desk because we did also.There are a couple of quaint local shops near and also a dynamite patisseria or bakery across from the restaurant. It also serves light meals and other tourist related items. They sell all kinds of bakery items; many of which we never saw before. Definitely, take a "look-see".there. The main downside was the street noise coming from Avenida Reforma, a major boulevard in Zone 10 of the city. The motorcycle muffler noise ran all night long because our room faced the main street.The a/c worked very well also.
Verified Hotels.com guest review

4/10 Fair

Too loud.
Room on avenida reforma was loud and was difficult to sleep because of traffic noise
Verified Hotels.com guest review