San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive
Airport drop-off service
Restaurants
El Peruano - 4 min walk
Restaurante Bar Tico Tico - 6 min walk
The Islander - 6 min walk
Sandwich Qbano - 4 min walk
Aquarius Bar-Restaurante - 5 min walk
About this property
Portobelo Plaza de las Americas
Located just 0.6 mi (1 km) from the airport, Portobelo Plaza de las Americas offers drop-off service (available 24 hours). You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a fitness center and a terrace.
Languages
English, Spanish
At a glance
Hotel size
52 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport drop off on request(available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 8:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Snorkeling nearby
Working away
Business center
Meeting room
Conference space (323 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves breakfast only.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of COP 20000 per vehicle
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés
Frequently asked questions
Does Portobelo Plaza de las Americas offer free cancellation for a full refund?
Yes, Portobelo Plaza de las Americas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portobelo Plaza de las Americas?
Yes, there's an outdoor pool.
Are pets allowed at Portobelo Plaza de las Americas?
Sorry, pets aren't allowed.
Is parking offered on site at Portobelo Plaza de las Americas?
Sorry, there's no onsite parking at Portobelo Plaza de las Americas.
Is airport shuttle service offered by Portobelo Plaza de las Americas?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 20000 per vehicle.
What are the check-in and check-out times at Portobelo Plaza de las Americas?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Portobelo Plaza de las Americas and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Portobelo Plaza de las Americas?
Yes, there's an onsite restaurant.
What's the area around Portobelo Plaza de las Americas like?
Portobelo Plaza de las Americas is a short 5-minute walk from Spratt Bight Beach and 7 minutes' walk from Paintball San Andres.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
Oct 23, 2024
Pablo
Pablo, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 24, 2024
I liked location.
I dis not like communication, like no one answer when marked from room to front desk.
I had to ask every day for fresh clean towels.
Sink was plugged at arrivel but fixed upon request.
Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
miguel
miguel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Great service from all staff!
Close proximity to restaurant and 8 minutes walk to beach!
Roberto
Roberto, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Richard
Richard, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2024
Daniel Ubal
Daniel Ubal, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2024
Great hotel, people really nice and helpful
Maritza
Maritza, 3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 26, 2024
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Francisco
Francisco, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2024
Very friendly and efficient staff.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2024
William
William, 4-night romance trip
Verified Orbitz guest review
8/10 Very Good
Jan 10, 2024
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Ana Milena Yepes
Ana Milena Yepes, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2024
A great place to stay in San Andres
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Jaime
Jaime, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2024
Omaira
Omaira, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 31, 2023
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Victor
Victor, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 22, 2023
Juan
Juan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2023
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
DAVID
DAVID, 14-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 9, 2023
William
William, 3-night trip
Verified Expedia guest review
4/10 Fair
Jan 4, 2023
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
Frederico
Verified Expedia guest review
6/10 Good
Nov 27, 2022
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Alvaro
Alvaro, 5-night romance trip
Verified Expedia guest review
2/10 Poor
Nov 17, 2022
Mishael
Mishael, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 30, 2022
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
jean
jean, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2022
A lot of construction on property
Robert
Robert, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2022
Joshua
Joshua, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 1, 2022
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Laura F
Laura F, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2022
excellent service, clean, good food, near beach and restaurants
JENNIFER
JENNIFER, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2022
El hotel está muy bien situado el personal es muy amable , el desayuno está muy bueno en general todo fue muy bueno , volvería sin dudarlo