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Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

3.5 star property
Indulge in international flavors then paddle out to sea or lounge by the pool under your own cabana.

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Sun-kissed beach with turquoise waves, ideal for relaxation and beach activities. | Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive
Spacious bedroom with a white bed, blue accent wall, and patterned pillows. Ideal for a comfortable stay. | Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive
Sun-drenched poolside oasis with loungers and thatched umbrellas, surrounded by tropical palms and multi-story resort buildings. | Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive
Enjoy a refreshing drink by the poolside, surrounded by thatched huts and palm trees, perfect for a relaxing getaway. | Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive
Elegant blue and white interior with classic furniture, perfect for relaxation. | Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

Reviews

6.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • 2 outdoor tennis courts
  • Health club
  • Beach towels
  • Beach bar
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Junior Suite (Sanctuary)

Junior Suite (Sanctuary) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Sanctuary)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
In-room safe
Iron/ironing board
  • 440 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Cayo Santa Maria, Cayo Santa Maria, Villa Clara, 52610

What's nearby

  • Cayo Santa Maria Dolphinarium - 9 min drive
  • Playa Las Gaviotas - 18 min drive
  • Museo de Agroindustria Azucarero Marcelo Salado - 47 min drive
  • Caibarien Beach - 47 min drive
  • Parque Nacional Caguanes - 84 min drive

Restaurants

  • ‪Sunset Snack - ‬16 min walk
  • ‪Café Royalton - ‬17 min walk
  • ‪cigar bar cohiba - ‬4 min drive
  • ‪lobby bar Villa Blanca - ‬4 min drive
  • ‪The Crazy Lobster - ‬6 min drive

About this property

Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive

At Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive, you can hit the beach to play volleyball or sip a drink at the beach bar, plus you'll have access to onsite kayaking. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club and 2 outdoor tennis courts. FLAVORS, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. This all-inclusive property also features a poolside bar, a snack bar/deli, and a terrace.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 378 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailboat
  • Pedal boat
  • Shopping
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • 2 outdoor tennis courts

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FLAVORS - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
MEXICANA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
EMPORIUM - This restaurant specializes in international cuisine and serves dinner only. Open daily.
GRAZIE - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
TESICO - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sanctuary Grand Memories Santa Maria Adults All Inclusive
Sanctuary Grand Memories Santa Maria Adults All Inclusive

Frequently asked questions

Does Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like kayaking, volleyball, and pedal boating and improve your game at the onsite tennis courts. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a health club and a garden.

Are there restaurants at or near Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Reviews

6.8

Good

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip
Verified Travelocity guest review

6/10 Good

The beach is beautiful, the food and drink are good and better than other hotels that I stayed before, but property conditions are not good, dirty walls, bad repairs, etc... rooms services are not good neither. Room phone does not work. Pools are for children (only 3 feets of deep at any place) and service is too bad. In general, it is not a good place at all...
Emil, 2-night trip with friends
Verified Expedia guest review

6/10 Good

On plus side control of mosquitos very good, cleanliness excellent, staff good, food has gone down though frequent shortages, restaurants have menus that look good but meaningless as most popular dishes never available. Food reliance is on the buffet in grand memories. How many bars do you know of that run out of orange juice! Staff remain very helpful though.
11-night trip with friends
Verified Expedia guest review

8/10 Very Good

The pool as the view at the balcony. Very impressive
Kafui, 1-night family trip
Verified Orbitz guest review

2/10 Poor

The worst hotel ever
Your hotel is the worst quality/price service in the world, and no one of you care about that. Your rooms are terribly smelly and dirty. We just took the last room of the four that you offer us because we where tired. We spent one hour to clean the bathroom, was in disgusting condition, the toilet was still full of s**t!!!! At the check in no one explain us what’s going on in the hotel about restaurants location, time, tours entertainment etc. No one told us that we would need a reservation to eat in the restaurants. The beach is really nice, but also dirty, full of plastic cups and cigarettes, in three days nobody empty the bins or cleaned something. The hotel is not worth 50€.
Federico, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Location of the hotel is perfect, close to the (beautiful) beach. Swimingpools are nice. Englisch is 'spoken', but not by everybody from the staff. Rooms are clean. The buffet is oké, a lot of choice. Freshly made dinners do take some time.
Evilotje, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Détente, soleil et mojitos
Un hôtel avec des prestations "all inclusives". La plage est très bien située et le lieu véritablement calme par rapport à d'autres hôtels. Le personnel est très serviable et attentionné. Nous y avons effectué notre lune de miel et avons eu droit à une charmante attention de la part de la direction (bouteille de Cava sur la plage avec un saxophoniste pour nous jouer des airs romantiques, cela peut paraître cliché mais cela reste un très bon souvenir).Un lieu parfait pour se détendre après avoir bien vadrouillé dans l'île.
REMI, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Spiaggia molto bella di sabbia fine bianca e mare azzurro molto trasparente. Scarsa igiene nella gestione di alimenti e bevande nel ristorante e nei bar.Nessuna sostituzione delle lenzuola in 10 giorni
10-night family trip
Verified Expedia guest review

6/10 Good

Estuvimos en la parte de only adults en el Sanctuary. Lo mejor, la zona de la piscina y la playa, que es preciosa. El resto no considero que esté a la altura de un cinco estrellas. Limpieza dudosa en las zonas comunes, puertas despintadas... En nuestra habitación el secador de pelo estaba arrancado de la pared. Detalles sin importancia que dan sensación de instalaciones venidas a menos. La comida correcta, pero nada que ver con otros resorts que hemos visitado. Otra cosa a remarcar es la gran cantidad de mosquitos. És algo exagerado, de modo que creo que el hotel tendría que adoptar medidas al respecto (fumigación, mosquiteras, evitar agua encharcada...). Pasas unos días allí y sales literalmente acribillado.
3-night romance trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Andréa, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Instalaciones anticuadas y en mal estado, limpieza en los baños comunes muy deficiente, calidad de la comida y las bebidas mala, el personal no es profesional y dan un servicio de muy baja calidad, se ve que la dirección del hotel no está presente o no motiva al personal, no recomendaría a nadie este hotel. El precio cobrado con la calidad ofrecida no se corresponde en absoluto.
Nerea, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Hermosa estadía en el paraíso
Es un hotel antiguo pero hermoso sus instalaciones son cómodas la limpieza es perfecta y todas las comidas son muy ricas
Moira mariana, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Die Ausstattung des Hotels sowie der Service sind gut. Es direkt am wirklich sehr schönen Strand von Cayo Santa Maria mit eigenem Strandbereich. Am ersten Abend konnten wir leider keine Reservierung für ein Restaurant mehr vornehmen und mussten somit ins zugehörige Nachbarhotel ins Buffetrestaurant. Hier war das Essen nicht sonderlich gut, in den A-la-carte-Restaurants hingegen schon! Für diejenigen, die es möchten, gibt es unterschiedliches Animationsprogramm.
5-night trip with friends
Verified Expedia guest review

8/10 Very Good

Personale gentile e disponibile, camera spaziosa e pulita. Letto inspiegabilmente molto umido nonostante l'aria condizionata. Cibo e bevande decisamente sotto la media. Spiaggia comoda e molto bella.
3-night romance trip
Verified Expedia guest review

4/10 Fair

5-night trip
Verified Expedia guest review

6/10 Good

Très belle chambre au Sanctuary mémory et très beaux jardins . Plage propre mais très étroite du côté de Sanctuary . Nourriture déplorable et les restaurants proposés le soir en dehors du buffet ne sont que les plats du buffet servis à table . En même temps, on est à Cuba donc ne pas s attendre à des supers plats raffinés !
3-night trip
Verified Expedia guest review

4/10 Fair

Mancanza di pulizia, lenzuola e salviette sporche, scarafaggi nelle camere e nella zona ristoro; spesso si sente uno sgradevole odore di fognatura, il cibo è di bassissima qualità anche nei vari ristoranti. La spiaggia è bellissima e buoni i servizi, ma il resto è molto deludente.
Massimo, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

nourriture du buffet très moyenne qualitativement et industrielle les restaurants à thème très vite saturés en réservation , lors de notre séjour nous n'avons pas pu diner à ces restaurants qui sont meilleurs que le buffet. j'ai demandé 2 fois (le matin) à changer une serviette tachée, elle a été changée que vers 22h (trop tard!!) trop de musique autour de la piscine belles chambres personnel aimable mais globalement l'organisation n'est pas à la hauteur de cet hotel, très compliqué pour avoir des infos
2-night trip
Verified Expedia guest review

8/10 Very Good

La Struttura del Sanctuary sorge a 100 metri dalla stuttura "sorella" Grand Memories risultando superiore in termini di qualita' generali' e soprattutto di cibo. La struttura e' bella per lo standard cubano e di fronte ad un mare stupendo. Camere pulite ampie, luminose e moderne. Consigliatissima rispetto al Grand Memories. Cibo sufficiente, mangiando nel ristorante della struttura (da prenotare la mattina). Da evitare assolutamente il buffet del Grand Memories li accanto di qualita' molto bassa. La maggioranza del personale e' cortese ma certamente non da 5 stelle. La clientele, per lo piu' Canadese molto piu' interessata alla quantita' che alla qualita' del cibo. Animazione discrete. Piscina ampia e pulita.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

La struttura e' comunque bella, di fronte al mare, leggermente retro', con camere pulite ed in buono stato collettivo. Funzionali e luminose.
3-night trip
Verified Expedia guest review