Retreat & Reflection Garden - 14 min walk - 1.2 km
Zhouzhuang Ancient Town - 18 min drive - 17.8 km
Jinji Lake - 20 min drive - 21.4 km
Humble Administrator's Garden - 21 min drive - 26.1 km
Getting around
Wuxi (WUX-Shuofang) - 60 min drive
Hongqiao International Airport (SHA) - 72 min drive
Shanghai Pudong Intl. Airport (PVG) - 112 min drive
Suzhou Railway Station - 38 min drive
Airport shuttle (surcharge)
Restaurants
猫的天空之城概念书店 - 14 min walk
同里国际青年旅舍 - 14 min walk
船码头酒吧 - 12 min walk
怡景轩中餐厅 - 4 min walk
彩屋铁板烧 - 4 min walk
About this property
Tongli Lakeview Hotel
Bring the kids when you stay at Tongli Lakeview Hotel in Suzhou and they can enjoy the free kids' club. Guests can indulge in massages, facials, or body scrubs, and Ruby Garden, one of 4 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
460 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Playground
What to do
Karaoke
Pool table
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Spa services
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body scrubs.
Dining
Ruby Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Irodoriya - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Ziga Zaga - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Kafka on the Shore - Onsite restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 230.0 per day
Policies
This property accepts credit cards and cash.
Also known as
Tongli Lakeview Hotel Suzhou
Tongli Lakeview Suzhou
Tongli Lakeview
Tongli Lakeview Hotel Hotel
Tongli Lakeview Hotel Suzhou
Tongli Lakeview Hotel Hotel Suzhou
Frequently asked questions
Does Tongli Lakeview Hotel offer free cancellation for a full refund?
Yes, Tongli Lakeview Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tongli Lakeview Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Tongli Lakeview Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Tongli Lakeview Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Tongli Lakeview Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.
What is there to do at Tongli Lakeview Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor and outdoor pools after a day out and about. Tongli Lakeview Hotel also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Tongli Lakeview Hotel?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine.
What's the area around Tongli Lakeview Hotel like?
Tongli Lakeview Hotel is a short 13-minute walk from Tongli Ancient Town and 14 minutes' walk from Retreat & Reflection Garden.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
10/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
Jun 28, 2020
Walking distance location to Tongli old town was great. Unfortunately, hotel showing age and rooms not as clean as expected. It would also be nice if families were separated from non-families - the hallway was like daycare on Friday night.
JB
JB, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 21, 2019
The room which was assigned has a weird smell when we first entered. We provided the feedback to front desk but they told us to inform Facilities dept. It’s so not effective for guest to inform the facilities dept. don’t understand why front desk cannot help at all.
In any case, a rep from facilities came. We managed to change our room.
The whole corridor leading to all rooms is full for cigarettes smoke smell. Extremely unpleasant. Given that it’s a family resort, it’s not healthy for kids.
Joyce
Joyce, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2019
This hotel is very nice and clean, the food is great too. Service is excellent, the staff is very nice. And lakefront ground is great.
Ping
Ping, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2019
The ground of this hotel is beautiful, serene. We took a walk thru it.
The staff is very helpfu, butt only few speak english fluently. So download a english chinese translator app before you come.
We had a massge in the spa. I would highly recomnend it after a day in old town Tongli which is walking distance from the hotel. Don't forget to bring your swimsuit to fully enjoy the spa and swimming pool.
Bach
Bach, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 10, 2018
Good hotel/resort
Tongli lake view is a great hotel by chinese standards I would give it 4 stars as North america standards
The breakfast was good. The pool and spa were also nice. Tongli ancient town is about 1km walk away and the hotel takes you to the main road about 200m away leaving a walk of approx 800m. The walk is about 20 minutes
Overall happy with my stay and would recommend
Puneet
Puneet, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2018
Verified traveler
3-night trip
Verified Expedia guest review
6/10 Good
Apr 10, 2018
Not quite what we expected
We checked in during a VERY large conference that the hotel was hosting. This is a common occurrence at "conference" hotels. What was unfortunate is that the "conference space" was primarily in the small lobby of the hotel. There were apparently conference meeting rooms as well, but any time we entered or left the hotel over our stay, we had to make our way through what felt like 1000 conference attendees queuing for various events and milling around IN THE LOBBY -- not in the conference space.
Otherwise:
Pros - great gift shop in lobby; the "family room" we booked had nice amount of space; shuttle to Tongli Village; walking distance to Tongli Village; the SPA was a highlight for our family -- foot massages and balanese massages were amazing!; kids loved the rabbits and chickens that were right outside of our room
Cons - both dinner and breakfast buffet were disappointing compared to 6 other hotels during our time in China; I based our stay here based on the tranquility reflected on the website....our hotel in the center of Beijing was more tranquil than Tongli Lakeview. Additionally, the pool, 1 restaurant and guest rooms were under construction with no advanced notice prior to arrival ; addt'l charges for many hotel activities.
Overall, we are happy that we stayed at this hotel because of its proximity to Tongli Village and the spacious room accommodation for our family of four. But a 1 night stay was more than enough time, and we were glad to be moving on.
A
A, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2018
A restful and scenic respite
We enjoyed the excellent Lakeview from our room. Facilities for recreation are great too!
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2017
Good MICE hotel, very close to the old town
Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there was a hotel bar, I didn't find it (and I've got an experienced nose for them!!) which was a bit strange I thought.
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 19, 2024
King Wa
King Wa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2023
minmin
minmin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2023
HAIXIANG
HAIXIANG, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 19, 2021
TIANFU
TIANFU, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2019
RITCO
RITCO, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2019
Un séjour d’une nuit dans un très bel hôtel avec un confort parfait
Eric
Eric, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2019
LOKI
LOKI, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2018
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