I don't know if it was our luck or if this hotel's cleanliness is an overall problem. After a long drive, we checked in and showered; the shower curtain was not washed as it had remnants of what I hope was conditioner or shampoo. I was willing to ignore that, but when we uncovered the bed to settle in for the night, the bed was covered in hairs and pubes and had yellow stains throughout. We asked for another room, which they accommodated, but the second room was even worse. It had the same hair situation, and the bed reeked of aftershave or cologne. You could tell the bed was slept in recently, the sheets had not been changed, and the bed was barely made. Again, we asked for another room and a clean set of sheets; at this point, we were tired and willing to change the bed ourselves. They accommodated us, but this time, the smell of feces was overwhelming as soon as you stepped into the room, and the same thing happened with the bed: hairs, stains, and smelled like sweat. Again, I am unsure if it was just our luck, but three rooms on three different floors, and none of the bed sheets had been changed. The rooms seemed clean at first glance, but I believe they're making the beds without changing the sheets. I don't know about you, but I think clean sheets is hotel 101. We ended up just checking out and finding something else nearby. The back and forth between hotels.com and the hotel was also not fun, but ultimately, they issued a refund, so at least there's that.