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Crowne Plaza Harbin Songbei, an IHG Hotel

4.5 star property
Luxury hotel with indoor pool, connected to a shopping center, near Harbin Exhibition Hall of Arts and Crafts of Ice and Snow

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Harbin Songbei, an IHG Hotel

View from property
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator
  • Premium bedding
The price is $74
includes taxes & fees
$70 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, Club Lounge Access (Business Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, Club Lounge Access (Business Lounge Access)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Deep soaking bathtub
Separate bathtub and shower
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Twin Beds, Club Lounge Access (Lounge Access)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Deep soaking bathtub
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Club Lounge Access (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Twin Beds, Non Smoking, Club Lounge Access (Lounge Access)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
Deep soaking bathtub
Separate bathtub and shower
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Deep soaking bathtub
Separate bathtub and shower
Private bathroom
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Deep soaking bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Fairfield by Marriott Harbin Downtown

Free parking
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (30)
The price is $70
includes taxes & fees
$66 per night
Nov 29 - Nov 30
Fairfield by Marriott Harbin Downtown
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About the neighborhood

Map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028

What's nearby

  • Siberian Tiger Park - 4 min drive - 4.1 km
  • Harbin Ice and Snow World - 5 min drive - 5.3 km
  • Harbin Polarland - 8 min drive - 7.9 km
  • Zhongyang Street - 10 min drive - 11.1 km
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 11 min drive - 10.0 km

Getting around

  • Harbin (HRB-Taiping Intl.) - 39 min drive
  • Harbin Railway Station - 21 min drive
  • Harbin West Railway Station - 21 min drive
  • Harbin East Railway - 25 min drive

Restaurants

  • ‪龙华渔村 - ‬8 min walk
  • ‪拉普兰德咖啡厅 - ‬9 min walk
  • ‪中国工商银行学院路分理处 - ‬11 min walk
  • ‪中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - ‬14 min walk
  • ‪松江职业技能培训学校 - ‬14 min walk

About this property

Crowne Plaza Harbin Songbei, an IHG Hotel

Located in the entertainment district, Crowne Plaza Harbin Songbei, an IHG Hotel is a great choice for a stay in Harbin. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 415 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski area nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel
Crowne Plaza Harbin Songbei, an IHG Hotel Harbin
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel Harbin

Frequently asked questions

Does Crowne Plaza Harbin Songbei, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Harbin Songbei, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Harbin Songbei, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Harbin Songbei, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Harbin Songbei, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Harbin Songbei, an IHG Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Crowne Plaza Harbin Songbei, an IHG Hotel and nearby?
Have fun with nearby winter activities like ice skating, sledding, and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Crowne Plaza Harbin Songbei, an IHG Hotel?
Yes, there's an onsite restaurant.
Does Crowne Plaza Harbin Songbei, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Harbin Songbei, an IHG Hotel like?
Crowne Plaza Harbin Songbei, an IHG Hotel is located on the Strip in Song Bei. Popular attractions include Harbin Ice and Snow World, which is 5 minutes away by car.

Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mandy, 4-night trip
Verified Hotels.com guest review

2/10 Poor

The room is not clean at all. Water tap is broken. It is not worth the price
Yiming, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Location on Map is Misleading!
The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Malcolm, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel at Harbin
Very nice and comfy hotel, and helpful for my desk staff.
Damon Stanley, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel but service can be improved
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Yen Lyn, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Relatively fine but need to improve catering staff
Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Lee Woei, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Very nice and helpful staff.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ENtirely Satisfactory Stay
Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
J S, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Minibar locked , basic amenitiesx not up to 5 star IHG standards
5-night trip
Verified Expedia guest review

10/10 Exceptional

Crowne Plaza Harbin
overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
SHIRLEY, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
2-night trip
Verified Expedia guest review

2/10 Poor

Choose a neighboring hotel.
Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Hot and no air conditioning
Check-in was easy. The several of the front desk staff were fluent in English. The room was nicely appointed. The bed was comfortable. However, the air conditioning was not working. The room was 25C when I arrived and within an hour, it had risen to 27C. I complained about it twice and after an hour, a technician came and poked the vent with a screw driver. He gave me a big smile and thumbs up, then left. After an hour, the temperature was still at 27. I complained a third time before I went out for dinner. When I returned late, I found that nothing had been done. I waited until morning and complained once more. The front desk staff tried changing rooms (finally), but the air conditioning in the new room also did not work. A technician came to the room and explained that it was set between 22 and 24C. So, according to him, everything was working fine, and he refused to do anything. This was odd since my first room was at 27 and this second room was at 25. At this point, I asked for my reservation to be cancelled and my money to be returned. The services that I had paid for were not being provided. Another guest spoke to me and said that the air conditioning in this hotel is very poor.
Christopher, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel only has two twin bed or one king back there is no topper and twin bed for family it was not convenience
Sam, 5-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel, with great staff!
On a whole the hotel was great, with very helpful staff. We only had one issue in that we were unable to change the air conditioning in the room, which meant that it was very hot throughout the night!
Jonny, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Front Desk Service Leaves Much to Be Desired
Check in service was horrible. The Front Desk staff could not be bothered to check-in guests and claimed she was busy with other paperwork when there was clearly a queue building up behind the front desk. (Behind me were 2 to 3 others). I waited for at least 20 minutes after a 6 hour long flight before I was attended to. Apart from that the hotel was new and in good condition. Stayed there one night in the last week of December 2017. A service robot brought the additional amenities and water when I called for some, which was pretty cool. If check-in can be done by the service robot, I am sure the service would improve dramatically. The location was somehow close to Harbin Ice and Snow world but still you would need to be take a car (about 20 mins drive). It is about 400 meters away from Wanda indoor ski slope and Wanda mall but it is not connected so you would need to walk outdoors which in winter can be pretty cold and windy (minus 20 degrees in the night without windchill) Rooms were well appointed, shower was as your would expect from a 5 star hotel. Downsides: The heating was far too hot. It was 27 degrees in the room and the temperature could not be adjusted. The soundproof was terrible and you can hear a couple fighting next door or out in the corridor.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

YUWEN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

良かったです
Lei, 3-night family trip
Verified Expedia guest review

2/10 Poor

noboru, 3-night trip
Verified Expedia guest review

2/10 Poor

ضعيف
الاقامه لم تكن مريحه التكييف حار الغرفتان بها غبار الإفطار اختيارات قليله لغتهم الانجليزيه ضعيفه الغرف صغيره
Waleed, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good service and facilities. Will come back again.
1-night trip
Verified Expedia guest review

8/10 Very Good

2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

中心部から離れているので、ちょっと不便です。ホテルはなかなかいい部屋、ロビーです。
町の中心部からだとタクシーで30元から40元必要です。 15分ぐらいです。新興マンション、住宅街に囲まれています。
ＫＮＴＣＴ, 3-night family trip
Verified Expedia guest review

6/10 Good

한적한호텔
몇번 숙박하였다 호텔에 비품이 자주 한가지씩 빼놓고 정리한다 소모품에 각별히 신경써야 합니다 식당에 음식이 다양성이 다른 호털보다 미흡하다 전반적으로 한곳부터 세심한 배려가 필요하다
남, 1-night trip
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review