2/10 Poor
Oct 19, 2022
The check in was terrible. The absolute definition of not to be customer oriented right from the get go. The person at the reception was rude and was very argumentative about the check in time after I proofed her wrong and she diverted to impose to sign the reservation……horrible bad! The next surprise was that we had to get our luggage back in to the car and had to drive to an offsite location/biopsy not as advertised. We had to go 2 floors up to enter the two rooms we booked. To me I don’t understand how the have awarded the 4 stars ….unbelievable! My list of criticism could go on and on……cleanliness smell building issues you name it. Normally I do not write any reviews, but in this case I had to just for the simple reason to warn people to book that fake accommodation!
Rainer
Rainer, 2-night family trip
Verified Hotels.com guest review