Hotel de Yama, Hakone Lake Side offers a great location, putting you within just a 10-minute walk of Lake Ashi and Hakone Shrine. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
89 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
2 coffee shops
Bar/lounge
Room service (limited hours)
What to do
Shopping
Working away
Meeting rooms
Conference space (3305 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 2662 for adults and JPY 1210 for children
Children & extra beds
Rollaway beds are available for JPY 6000.0 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone
Frequently asked questions
Are pets allowed at Hotel de Yama, Hakone Lake Side?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel de Yama, Hakone Lake Side?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel de Yama, Hakone Lake Side?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel de Yama, Hakone Lake Side and nearby?
Hotel de Yama, Hakone Lake Side has spa services and a garden.
Are there restaurants at or near Hotel de Yama, Hakone Lake Side?
Yes, there are 2 onsite restaurants.
Does Hotel de Yama, Hakone Lake Side have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel de Yama, Hakone Lake Side like?
Hotel de Yama, Hakone Lake Side is a short 2-minute walk from Lake Ashi and 7 minutes' walk from Hakone Shrine.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 17, 2024
peaceful retreat
After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Brian
Brian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 10, 2024
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Iliana
Iliana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Overall very nice stay , very beautiful garden .
We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Mitsuko
Mitsuko, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2024
Beautiful gardens with incredible view of Mt Fuji
This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 24, 2024
Single Room!!!
Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights.
This was a 2 week trip will all rooms booked on Hotels.com.
This is the first time HOTELS.com had a 1 person room...
not the fault of Hotel de Yama but annoying and expensive
Evangelos
Evangelos, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2023
Muyang
Muyang, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2023
Aiping
Aiping, 2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 27, 2023
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Arie
Arie, 1-night family trip
Verified Expedia guest review
4/10 Fair
Nov 12, 2023
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2023
Gaelle
Gaelle, 3-night trip
Verified Expedia guest review
4/10 Fair
Nov 4, 2023
Ross
Ross, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2023
They are quite generous with their rebates offer! Very good deal
patrick
patrick, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Oct 11, 2023
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Blanca
Blanca, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2023
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Harmeet
Harmeet, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2023
CS
CS, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2023
Service with consideration.
Yeh-Lan
Yeh-Lan, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 12, 2023
Zheng
Zheng, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2023
Very nice and quiet place
Zhichao
Zhichao, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 13, 2023
Very close to the lake and sightseeing cruise as well as the shrine.
Erwin
Erwin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2023
Perfect stay.
The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2023
I love this hotel. My family stays at this hotel when we visit Hakone for the past fifty years. They provide excellent services, clean rooms, best restaurants, and beautiful garden with Ashiko Lake.
Akira
Akira, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2023
We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Youjiang
Youjiang, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 31, 2023
Old fashioned hotel by Lake Ashi, very friendly staff and fantastic Japanese style breakfast and dinner! Also very walkable to the Heiwa Torii by the water. Would love to return again!
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2023
Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did!
There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors.