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Hotel Heart Inn

3.0 star property
Hakodate hotel in city center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Heart Inn

Front of property - evening/night
Traditional Quadruple Room | Desk, free WiFi, bed sheets
Mountain view
Room amenity
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms

Twin Room, 2 Bedrooms | Desk, free WiFi, bed sheets

Twin Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Shower/tub combination
Bidet
Deep soaking bathtub
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
  • 107 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Desk, free WiFi, bed sheets

Traditional Quadruple Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
  • 182 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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includes taxes & fees
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About the neighborhood

Map
13-7 Shinonomecho, Hakodate, 040-0036

What's nearby

  • Hakodate City Hall - 2 min walk - 0.3 km
  • Morning Market - 7 min walk - 0.6 km
  • Ekini Fish Market - 7 min walk - 0.7 km
  • Kanemori Red Brick Warehouse - 19 min walk - 1.6 km
  • Hakodate Ropeway - 3 min drive - 2.2 km

Getting around

  • Hakodate Airport (HKD) - 17 min drive
  • Hakodate Station - 8 min walk
  • Shinkawa-Chō Station - 9 min walk
  • Hōrai-Chō Station - 17 min walk
  • Matsukazechō Station - 5 min walk
  • Hakodateekimae Station - 5 min walk
  • Shiyakusho Mae Station - 6 min walk

Restaurants

  • ‪ラーメン専科笑てん - ‬2 min walk
  • ‪JEY'S - ‬1 min walk
  • ‪生らむジンギスカン GanGuro - ‬3 min walk
  • ‪Bar Gomez - ‬3 min walk
  • ‪魚清 - ‬3 min walk

About this property

Hotel Heart Inn

At Hotel Heart Inn, you'll be within a 10-minute drive of Fort Goryokaku. Guests will have free perks like WiFi, self parking, and wired internet. Public transportation is just a short walk: Matsukazechō Station is 5 minutes and Hakodateekimae Station is 5 minutes.

Languages

Japanese

At a glance

Hotel size

  • 29 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited

Property amenities

Food and drink

  • Continental breakfast (surcharge)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 22-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 1080 for adults and JPY 1080 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate

Frequently asked questions

Does Hotel Heart Inn offer free cancellation for a full refund?
Yes, Hotel Heart Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Heart Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Heart Inn?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Heart Inn?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM.
Does Hotel Heart Inn have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Heart Inn like?
Hotel Heart Inn is in the heart of Hakodate, a short 5-minute walk from Matsukazechō Station and 2 minutes' walk from Hakodate City Hall.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very Good

Lin, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Room is too small and old. But is okay for one night stay.
Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely Hotel, highly recommended
Room was comfortable, spacious and welcoming. Highly recommended!
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel location very quiet, maybe because I arrive at night time
Hendry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tidy and comfy stay!
Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth your money!
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay quite central although in the snow took nearer 20 mins to walk but still good. Non smoking Japanese style room with free tooth brushes razors etc but other rooms on same floor smoking so sleeping at night was hard because smoke smell very strong coming under door. Same with dining room which was a shame. Otherwise good and friendly place to stay.
Elizabeth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Good central location!
Close to train station in a quiet location. 5 mins to the morning market and number of eateries nearby. Comfortable room with views of mount Hakodate.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good place to crash, but lacks personality
Place is satisfactory. There are certainly more attractive places to stay but the place is certainly fine if you need a place to crash for the night. If I was staying two or more nights, I would look elsewhere.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ok.
Far from tram station but it was ok
Verified Hotels.com guest review

6/10 Good

No-fuss basic hotel in a central location.
No-fuss, basic hotel which met all our needs. Could be too small though if you have more than 2 standard luggage. As with most Japanese hotels, the room is clean and the staff were very friendly! They even gave us a free packet of bath salt which we really appreciated!
Verified Hotels.com guest review

8/10 Very Good

Convenient
Very nice area. Great place for relaxing.
Verified Hotels.com guest review

10/10 Exceptional

Convenient hotel with good location
Good location, near to market and tram station.
Verified Hotels.com guest review

6/10 Good

Quiet hotel
Quiet hotel. Close to hakodate jr station, tram station. But room space is narrow
Verified CheapTickets guest review

8/10 Very Good

Best value for the money and amazing staff
If you're not necessarily looking for "luxury", you can't go wrong with this little hotel. We stayed in a western style room on the first night and in a Japanese style room for a second. The rooms were clean and the bed sheets, too. Japanese style rooms have a characteristic odor that takes a few minutes to get used to (most likely due to the tatami) but they're MUCH more spacious than western style rooms and very comfortable and certainly a unique experience that I recommend, especially if you've never stayed at a "minshuku". Last but certainly not least, the staff is utterly polite, helpful and kind. We were out of words to thank them enough with.
Verified Hotels.com guest review

6/10 Good

cheap hotel near hakodate station
decent but had to sleep with the window open wide as the strong smoking smell of the room
Verified Hotels.com guest review

6/10 Good

Convenient location for exploring Hakodate on foot
Nice place, but perhaps a little overpriced for the quality, which was just average-ok.
Verified Expedia guest review

8/10 Very Good

Nice hotel. No problem not speaking Japanese.
A nice hotel in the middle of Hakodate. The staff were nice, and not speaking Japanese was not a problem.
Verified Expedia guest review

6/10 Good

Overall pleasant, though I wish there could be breakfast provided. But considering it is a budget choice I won't complain. The hotel is clean and located in a quiet neighbourhood just around 5 minutes walk from the Hakodate JR station. Very convenient.
Verified Hotels.com guest review

6/10 Good

消臭お願いします
駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

首次入住感受。
這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Kam Yiu, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Hitoshi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

静かに落ち着けるホテル
適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
yosshy, 3-night trip
Verified Expedia guest review