Hotel Tenbo offers a great location, putting you within just a 10-minute walk of Ikaho Onsen. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the coffee shop/cafe. Fellow travelers say good things about the overall property condition.
Languages
Japanese
At a glance
Hotel size
183 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Property amenities
Food and drink
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Seasonal outdoor pool
Lockers available
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Home comfort
Air conditioning and heating
Slippers
Sleep well
Turndown service
What to enjoy
In-room massage
Freshen up
Electronic bidet
Shampoo
Hair dryer
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
The seasonal pool is open from August to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
Also known as
Hotel Tembo GUMMA
Tembo GUMMA
Hotel Tenbo Shibukawa
Tenbo Shibukawa
Tenbo Hotel Shibukawa
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan
Hotel Tenbo Shibukawa
Hotel Tenbo Ryokan Shibukawa
Frequently asked questions
Does Hotel Tenbo offer free cancellation for a full refund?
Yes, Hotel Tenbo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Tenbo?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Tenbo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tenbo?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Tenbo?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Tenbo and nearby?
Hotel Tenbo has a seasonal outdoor pool.
Are there restaurants at or near Hotel Tenbo?
Yes, there's an onsite restaurant.
What's the area around Hotel Tenbo like?
Hotel Tenbo is a short 7-minute walk from Ikaho Onsen and 4 minutes' walk from Takehisa Yumeji Ikaho Museum.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2023
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Morgan
Morgan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2023
Rocco
Rocco, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2023
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 21, 2021
The hotel’s customer service is one of the best things! Hotel staff greeted us on the arrival. Check-in was fast (less than 5 minutes). They allowed us to go to our room 40 minutes earlier than the usual time. Their English is minimal but enough to understand all requirements and regulations. The room is big and very clean. The free on-site parking is big for lots of cars. The beds are very comfortable. I love the pillows. The included dinner with the room was excellent. We enjoyed our dinner, and the foods tasted great. Mr. Yokote, our waiter, was very professional, nice, polite, welcoming, and always smiling. He explained all detailed information of our meals in English. Breakfast buffet was included in the room.
Hoa
Hoa, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 26, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2019
Nice rooms. Great onsen.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2019
Despite it being a massive onsen complex, we didn't feel like it and the service was excellent, multiple restaurants/bars/baths, 10 minutes walk from city center which probably explains why it's cheaper than the rest of the town.