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Best Western Plus Santa Marta Hotel

3.5 star property
Experience historic charm and modern comfort by treating yourself to spa treatments or dining on international cuisine.

Choose dates to view prices

Photo gallery for Best Western Plus Santa Marta Hotel

Sunset views from a stylish rooftop lounge with comfortable seating and a serene pool. | Best Western Plus Santa Marta Hotel
Swim in luxury: a serene poolside setting with sun loungers and a clear view of the mountain backdrop. | Best Western Plus Santa Marta Hotel
Modern interior with wooden furniture and large windows, perfect for a relaxing meal or a coffee break. | Best Western Plus Santa Marta Hotel
Spacious hotel room with a large bed, a view of the mountain, and a desk with a chair. | Best Western Plus Santa Marta Hotel
Modern lobby with a reception desk, comfortable seating, and a stylish chandelier. | Best Western Plus Santa Marta Hotel
Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $89
includes taxes & fees
$89 per night
Mar 21 - Mar 22

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 258 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Hair dryer
Espresso maker
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bathrobes
Private bathroom
Hair dryer
Microwave
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hilton Garden Inn Santa Marta

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, (719)
The price is $82
includes taxes & fees
$82 per night
Feb 27 - Feb 28
Hilton Garden Inn Santa Marta
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About the neighborhood

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de los Novios - 5 min walk
  • Santa Marta Cathedral - 7 min walk
  • Bahia de Santa Marta - 8 min walk
  • Santa Marta Beach - 8 min walk
  • Rodadero Beach - 12 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 15-minute drive of Rodadero Beach. Guests can indulge in mani/pedis and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 60000.0 per stay
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is there a pool at Best Western Plus Santa Marta Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Santa Marta Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Santa Marta Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Best Western Plus Santa Marta Hotel?

Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.

What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Best Western Plus Santa Marta Hotel and nearby?

Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Best Western Plus Santa Marta Hotel?

Yes, Blue Ribbon offers international cuisine.

What's the area around Best Western Plus Santa Marta Hotel like?

Best Western Plus Santa Marta Hotel is located on the boardwalk/promenade in Historic Center, a short 5-minute walk from Parque de los Novios and 8 minutes' walk from Bahia de Santa Marta.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel, 3-night trip

6/10 Good

Meh
Pretty basic. Gym is a joke. Breakfast is just ok. Their lunch and dinner food is horrible. The rooms are comfy and everything works. Staff is very nice.
GABRIEL, 3-night trip

10/10 Exceptional

Perfect hotel and nice staff.
Jairzinho, 3-night trip

10/10 Exceptional

Great property served by awesome staff, very nice stay
David, 1-night trip

10/10 Exceptional

Greta location Greta staff
scott, 5-night trip

10/10 Exceptional

Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Sarah, 4-night trip

10/10 Exceptional

Good & clean employees very helpful
Gasper, 3-night trip

8/10 Very good

This property is near a bus station that goes to Barranquilla and Cartagena.
Vananh, 3-night trip

10/10 Exceptional

Staff need more training in hospitality . You can hear the noise on the hallways, especially children let ran lose...
Martha, 1-night trip

10/10 Exceptional

All good
Thanks Randy and all the team!
2-night trip

10/10 Exceptional

great property in Santa Marta
juancarlos, 3-night trip

10/10 Exceptional

The hotel is great! The service is very good, very clean and you feel very safe.
Estefania, 3-night trip

10/10 Exceptional

Amazing hotel. The service, food and hospitality was excellent. Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue. I wpuld recommend it without hesitation.
Yecid, 3-night trip

10/10 Exceptional

Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel. Service in general was great!
Susan, 5-night trip

6/10 Good

Unsafe around the hotel in the night
Olivier, 3-night trip

10/10 Exceptional

Great place in Santa Marta
Great hotel in the Middle of city. Great rooftop and the restaurant was good. Gym and breakfast were really nice.
Joy, 1-night trip

8/10 Very good

Large rooms
LUIS, 3-night trip

10/10 Exceptional

Excellent room, airco minibar, and good bed, the restaurant food in the morning and lunch is very good. Super nice swimming pool and a gym where you can exercise. Stayed in many places in santa marta and this one of the top 3!
Davey, 1-night trip

8/10 Very good

Property and room very nice, a lot to do around the area,just make sure you are aware of your surroundings when out and about.
His, 2-night trip

8/10 Very good

Good location and nice view
Diego, 3-night trip

10/10 Exceptional

Great hotel but a little removed
Really enjoyed my stay, even though the property is a few blocks away from the main tourist areas. Neighborhood can be a tiny bit sketchy, but the service and quality make up for it, as long as you know where you're going you'll be fine. I certainly didn't feel at risk while walking, unlike some other cities in Colombia. The staff bent over backwards to make sure I had a good stay, I'm sure they will do the same for you.
David, 1-night trip

8/10 Very good

Ideally located. Close to historic district.
David, 3-night trip

10/10 Exceptional

The hotel is clean, and the room was spacious with AC and comfortable king size bed, rooftop pool is really good with a great panoramic view of the city. The breakfast buffet is also a plus. The only downside is that there is a lot of trash next, and behind the building, which is not something such a nice hotel should have.
Alfredo, 3-night trip

10/10 Exceptional

Wonderful property! All staff had great communication and made us feel right at home. The food was excellent and the rooftop pool was a blessing. We would definitely recommend this hotel.
Riley, 1-night trip

10/10 Exceptional

Excellent location and clean place to satay
Anibal, 1-night trip