Located in the heart of Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel offers a convenient stay with free to-go breakfast and dry cleaning/laundry services. With an indoor pool, 24-hour business center, snack bar/deli, gym and area shuttle at your disposal you'll feel right at home. Guests rave about the delicious breakfast and attentive staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Non-smoking
Gym
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Snack bar/deli
Laundry service
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $146
$146
includes taxes & fees
$129 per night
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
300 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)
Naismith Memorial Basketball Hall of Fame - 15 min walk - 1.3 km
Titanic Museum - 20 min walk - 1.7 km
Getting around
Bradley Intl. Airport (BDL) - 26 min drive
Westfield, MA (BAF-Barnes Municipal) - 27 min drive
Springfield Union Station - 10 min walk
Holyoke Station - 13 min drive
Windsor Locks Station - 16 min drive
Area shuttle
Restaurants
Wahlburgers - 4 min walk
Red Rose Pizzeria - 3 min walk
La Fiorentina Pastry Shop - 7 min walk
South End Market - 9 min walk
The Chandler Steakhouse - 5 min walk
About this property
Holiday Inn Express Springfield Downtown by IHG
You'll be in a fantastic location at Holiday Inn Express Springfield Downtown by IHG, just a 5-minute walk from MassMutual Center and MGM Springfield. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. This Baroque hotel is also within a short drive of Naismith Memorial Basketball Hall of Fame and Six Flags New England. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Baroque architecture
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0004282810
Also known as
Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield
Frequently asked questions
Does Holiday Inn Express Springfield Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Springfield Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Springfield Downtown by IHG?
No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.
What is there to do at Holiday Inn Express Springfield Downtown by IHG and nearby?
Holiday Inn Express Springfield Downtown by IHG has an indoor pool and a fitness center.
Does Holiday Inn Express Springfield Downtown by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Holiday Inn Express Springfield Downtown by IHG like?
Holiday Inn Express Springfield Downtown by IHG is in Metro Center, a short 3-minute walk from MassMutual Center and 5 minutes' walk from MGM Springfield. Travelers give top marks for the hotel's prime location.
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Holiday Inn Express Springfield Downtown by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 26, 2025
Nice stay
Very friendly staff, clean and comfortable room. Good breakfast options.
Lisa
Lisa, 1-night trip
8/10 Very good
Mar 10, 2025
Short walk if your looking to gamble
Perfect if you want to enjoy MGM
michael
michael, 1-night trip
10/10 Exceptional
Jan 2, 2025
Another Great Stay
The room was spotless and very comfortable. Staff is always friendly and the included breakfast has plenty of options to suit the majority of travelers.
Hildy
Hildy, 3-night trip
10/10 Exceptional
Dec 8, 2024
I've stayed at other hotels in Springfield, even the MGM and this stay at the Holiday Inn was far better than those other places. The value, location and incredible staff really made it a great stay.
Jessica
Jessica, 1-night trip
10/10 Exceptional
Feb 23, 2025
Favorite stay
Best in the area hands down. Get a higher floor facing the masslive building if possible, the view is amazing. All staff are awesome and friendly. The pool is great and actually really heated. Lastly theeeee breakfast is phenomenal every morning 6-10. Omelets, pancakes, sausage, bagels, yogurt, coffee,juices,milk like EVERYTHING. I gives this establishment all the stars I can.
Hope and Kyla
Hope and Kyla, 1-night trip
10/10 Exceptional
Nov 25, 2024
Great facility, super friendly staff. Definitely would stay again if we are in the area.
Stephan
Stephan, 3-night trip
8/10 Very good
Dec 10, 2024
Nice hotel directly across from a Casino entrance and restaurants.
Kevin
Kevin, 1-night trip
8/10 Very good
Nov 23, 2024
Hotel was good.
Lawrence
Lawrence, 1-night trip
10/10 Exceptional
Oct 17, 2024
Booked it for my parents and they loved it specifically the breakfast options.
Rosalynn
Rosalynn, 1-night trip
10/10 Exceptional
Dec 19, 2024
My stay here was wonderful and pleasant and the staff were phenomenal! They smiled, they asked how I was doing, they said hi, they spoke I really felt welcome at this location. I will absolutely stay here again on my next trip to Springfield.
Chris
Chris, 2-night trip
10/10 Exceptional
Jan 18, 2025
A Weekend in Springfield
I was out there for a trip that was part business and part leisure. Great room with a nice view of the city. The breakfast that was offered was more than expected. Good vibes from the staff. I'll stay here again.
Verified traveler
2-night trip
10/10 Exceptional
Dec 13, 2024
Great location
Nice room. Friendly staff. Great location. Awesome pool!
Sarah
Sarah, 2-night trip
10/10 Exceptional
Sep 26, 2024
Great hotel
Patrick
Patrick, 1-night trip
10/10 Exceptional
Sep 29, 2024
Good location down town, nice breakfast and friendly staff
Joseph
Joseph, 1-night trip
4/10 Fair
Feb 27, 2025
Our room was clean. Staff was very friendly but the noise from the street was just too much. We were on the third floor and didn’t sleep all night despite the use of a sound machine as the traffic was so loud. Not the hotels fault but unfortunate that we didn’t sleep.
Verified traveler
1-night trip
10/10 Exceptional
Dec 31, 2024
Road trip 2024
Great weekend getaway with the family. Breakfast included. Self parking available. Near MGM Springfield and all the nearby museums including Naismith Basketball Hall of Fame
Alvin
Alvin, 2-night trip
10/10 Exceptional
Nov 30, 2024
Staff was excellent
David
David, 4-night trip
10/10 Exceptional
Dec 15, 2024
The staff was very nice, the room was great, the outside noise is very loud.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Dec 16, 2024
Happy customer
Great price, friendly staff, free breakfast, clean rooms. 3 minute walk to MGM Springfield.
Shawn
Shawn, 1-night trip
10/10 Exceptional
Oct 6, 2024
This is a great place to stay. The front desk helpers were wonderful, the facilities were comfortable and the breakfast had so many choices, both hot and cold!!
Anne-Marie
Anne-Marie, 4-night trip
10/10 Exceptional
Oct 3, 2024
Very clean, comfortable bed, quiet, friendly staff. We will stay here again!
Patti
Patti, 1-night trip
10/10 Exceptional
Nov 11, 2024
This was everything my family needed for a great price. We were exploring the area and the hot breakfast and pool amenities make family travel much easier.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Nov 3, 2024
Family, friendly very clean. Staff were fantastic.