10/10 Exceptional
Mar 4, 2024
One of our best ever getaways!
We were welcomed at the gate and taken to the reception desk by one of their very helpful & friendly employees. We had to sign a sort of indemnity document so whilst we did that he went into the room and put the Champagne I had requested (A great choice within the bounds of the budget I had set) into a big bucket of ice for us. We were escorted to our room shortly after and given a brief walkthrough to show us how everything worked, which keys are for which door, etc.
There is a booklet provided for any extra information. We were asked what time we wanted breakfast the next morning and it was provided as advertised & described. (Delicious too!)
The night we were there we were out rather late for a show at the SunBet Arena and I'm honestly so glad we stayed here rather than any other generic place. The service was superb from all members of staff, the other guests were friendly, the food was homely, the room itself was stunning and the bath was awesome!
We will definitely be coming back here again and have already recommended it to other family members.
Chad
Chad, 1-night trip
Verified Hotels.com guest review