Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
What's nearby
Omaere Ethnobotanical Park - 7 min walk - 0.6 km
Puyo Cathedral - 12 min walk - 1.0 km
Morete Puyo Water Park - 3 min drive - 1.9 km
Pailon del Diablo Waterfall - 54 min drive - 43.2 km
The Tree House - 97 min drive - 68.1 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 96.9 miles/156 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Juanito BBQ - 3 min walk
Marisqueria Delicias Manabitas - 9 min walk
Yuki's - 5 min walk
Super Caffe - 8 min walk
La Hacienda - 8 min drive
About this property
El Jardin Relax
Enjoy your visit to Puyo with a stay at El Jardin Relax. For a bite to eat, guests can check out El Jardin, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this Art Deco hotel.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free offsite parking nearby
Transfers
Airport shuttle*
Offsite
Area shuttle*
Property amenities
Food and drink
Free full breakfast on weekday mornings 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
2 spa tubs
Art Deco architecture
Room amenities
Home comfort
Ceiling fan
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
El Jardin - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Policies
This property accepts credit cards.
Also known as
El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo
Frequently asked questions
Are pets allowed at El Jardin Relax?
Sorry, pets aren't allowed.
Is parking offered on site at El Jardin Relax?
Yes, there's free self parking.
Is airport shuttle service offered by El Jardin Relax?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Jardin Relax?
Check-in start time: 1 PM; Check-in end time: 10 PM. Check-out time is 12:30 PM.
What is there to do at El Jardin Relax and nearby?
Have fun during the warmer months with activities nearby such as cycling. Soothe your senses in one of the 2 spa tubs or enjoy the use of a garden.
Are there restaurants at or near El Jardin Relax?
Yes, El Jardin offers local and international cuisine.
Does El Jardin Relax have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around El Jardin Relax like?
El Jardin Relax is located on the boardwalk/promenade, a short 7-minute walk from Omaere Ethnobotanical Park and 12 minutes' walk from Puyo Cathedral.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2019
Puyo
The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
carlos
carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2019
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Verified traveler
1-night romance trip
Verified Orbitz guest review
6/10 Good
Jul 4, 2019
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2018
100% customer focused.
Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
Erin
Verified Hotels.com guest review
8/10 Very Good
Feb 8, 2018
Nice place - comfortable stay
Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there.
Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome.
The food in the restaurant was excellent but beware, it is closed on Sundays.
Peter
Verified Expedia guest review
8/10 Very Good
Jan 24, 2023
Gut in die Natur eingebettet
Hans-Joachim
Hans-Joachim, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2021
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2020
Ola
Ola, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2019
Norman
Norman, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2017
Schönes Hotel in toller Lage
Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Verified traveler
1-night romance trip
Verified Hotels.com guest review
6/10 Good
Jun 21, 2016
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.