4/10 Fair
Sep 16, 2024
We came to Ocean Pines with our infant twins and 4.5 year old. Let me start by saying these properties are not infant/toddler friendly as the stairs are treacherous and the railing is very wide. The next thing is the lack of reliability from the front office staff. I had called in advance for an inquiry. No answer and no return call. I called during our stay for house keeping to get necessities, no return call and no house keeping. Lastly, the suite was extremely dirty. There was p**p stains near the toilets, dry wall pealing off the walls, the place was just run down. The pool area was even more gross. We will be looking to stay elsewhere next time as this was just not a great property. One positive was that we were extremely close to the beach, but we struggled with no ramp to get there. Was tall steep steps, which made it hard to carry our infant twins and stuff to enjoy a day at the beach. Overall, disappointing stay. Definitely not worth the money they charge.
Verified traveler
3-night family trip
Verified Hotels.com guest review