Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339
What's nearby
Indonesia Convention Exhibition (ICE) - BSD City - 2 min walk
Aeon Mall BSD City - 17 min walk
QBig BSD City - 3 min drive
Eka Hospital - 5 min drive
Summarecon Mall Serpong - 9 min drive
Getting around
Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
Halim Perdanakusuma Intl. Airport (HLP) - 58 min drive
Legok Cisauk Station - 6 min drive
Serpong Station - 8 min drive
Pondok Jurangmangu Station - 12 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
McDonald's - 14 min walk
Kantin Myra - 4 min walk
Bakmi GM - 17 min walk
Starbucks - 18 min walk
Carl's Jr - 14 min walk
About this property
Hotel Santika Premiere ICE - BSD City
At Hotel Santika Premiere ICE - BSD City, you'll be within a 10-minute drive of Summarecon Mall Serpong. Guests can indulge in massages and enjoy international cuisine at Mandalika Cafe, which is open for breakfast, lunch, and dinner.
Languages
English, Indonesian
At a glance
Hotel size
285 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free area shuttle within 10 km
Other information
Designated smoking areas
Property amenities
Food and drink
2 bars/lounges
Restaurant
Room service (limited hours)
Traveling with children
Free local shuttle
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2015
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Mandalika Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way, maximum occupancy 5)
Children & extra beds
Rollaway beds are available for IDR 300000.0 per night
Parking
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan
Frequently asked questions
Does Hotel Santika Premiere ICE - BSD City offer free cancellation for a full refund?
Yes, Hotel Santika Premiere ICE - BSD City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santika Premiere ICE - BSD City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Premiere ICE - BSD City?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Santika Premiere ICE - BSD City?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika Premiere ICE - BSD City?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Hotel Santika Premiere ICE - BSD City and nearby?
Hotel Santika Premiere ICE - BSD City has 2 bars.
Are there restaurants at or near Hotel Santika Premiere ICE - BSD City?
Yes, Mandalika Cafe offers international cuisine.
What's the area around Hotel Santika Premiere ICE - BSD City like?
Hotel Santika Premiere ICE - BSD City is a short 2-minute walk from Indonesia Convention Exhibition (ICE) - BSD City and 17 minutes' walk from Aeon Mall BSD City.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
Oct 19, 2023
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Philip
Philip, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2023
Perfect location for our conference opposite and wonderful staff
Marc
Marc, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Great great breakfast!
Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Yohanes
Yohanes, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2023
Nice place to stay
Desy
Desy, 1-night family trip
Verified Expedia guest review
6/10 Good
Jun 11, 2022
Hamza
Hamza, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2021
good hotel for staycation
overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 25, 2021
Need do some works
The service slow, the faucet keep broken and the worst is found stone at my food
richard
richard, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 12, 2020
Eugene
Eugene, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2019
Its pleasant. The security at the basement always nice and have a good attitude
Yunita
Yunita, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2019
Veerasak
Veerasak, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Dec 11, 2019
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Deric
Deric, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 29, 2019
Ratnasari irawati
Ratnasari irawati, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2019
Fransnila
Fransnila, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2019
Nice hotel but terrible service
The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Amir
Amir, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 1, 2019
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Thanks
Thanks, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2019
Comfortable & super convenient!
Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Em
Em, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 7, 2019
A pretty decent hotel
There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Humairah
Humairah, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2019
Nothing fancy but no complaints.. What I expected of a convention centre hotel.
There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Devane
Devane, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2019
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 5, 2019
Good hotel with best food
there are 2 santika hotel in this. dont mixed up. This one is at convention center
sudarsono
sudarsono, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Apr 27, 2019
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Verified traveler
5-night trip
Verified Expedia guest review
8/10 Very Good
Apr 27, 2019
I don’t like the towels. They should have looked whiter. I don’t like the smell in the room. Apart from that, they were all good.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 8, 2019
good location, just next to ICE BSD which make it very convenient if you have to attend some events there