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The Customs House Inn

3.5 star property
Guesthouse in Pictou

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Customs House Inn

Interior entrance
Room, 1 Queen Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer
Property grounds
Room, 1 King Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • Business center
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Shower/tub combination
Private bathroom
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Braeside Country Inn

Free breakfast
Free parking
Free WiFi
Air conditioning
8.4 out of 10, Very Good, (429)
Braeside Country Inn
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About the neighborhood

Map
38 Depot Street, Pictou, NS, B0K 1H0

What's nearby

  • Caspers Gifts and Crafts - 3 min walk
  • DeCoste Entertainment Centre - 7 min walk
  • McCulloch Heritage Centre - 17 min walk
  • Pictou Marina - 3 min drive
  • Pictou Golf and Country Club - 3 min drive

Getting around

  • Stanfield Intl. Airport (YHZ) - 87 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪The Nest - ‬14 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪McDonald's - ‬3 min drive

About this property

The Customs House Inn

The Customs House Inn is a great choice for a stay in Pictou. Guests will have free perks like WiFi, self parking, and wired internet. Fellow travelers love the location.

Languages

English

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 22
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 22
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1872

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar in bathtub
  • Accessible bathtub
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Property Registration Number RYA-2023-24-04021515187978586-38

Also known as

Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

Frequently asked questions

Does The Customs House Inn offer free cancellation for a full refund?
Yes, The Customs House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Customs House Inn?
Sorry, pets aren't allowed.
Is parking offered on site at The Customs House Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Customs House Inn?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What's the area around The Customs House Inn like?
The Customs House Inn is a short 7-minute walk from DeCoste Entertainment Centre and 17 minutes' walk from McCulloch Heritage Centre. Travelers say the area is walkable and good for shopping.

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Daniel C, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Kathleen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was a great place to stay.
Kerri, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A lovely spot, spacious room, clean bathroom and soft fluffy towels! A wonderful stay in a renovated historic building. Thank you. We will return!
Linda, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Denise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice service and very understable for my late check in.
Louis, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
Allison, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lauren, 3-night trip
Verified Expedia guest review

6/10 Good

Pillows need updating, and need more of them. Roomy bathroom, but there’s no place to set down toiletries. Please put in a shelf. Mattress is not comfy. Innkeeper was not on site, the key was in an envelope taped to his door. Neat old historic building.
Kathleen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tracing our family heritage to the earliest days of the Pictou settlement, our choice to stay in the Customs House became a high light of our two week visit to N.S. We loved the rich history of the facility and surrounding community, that rightfully celebrates this 250-year heritage. The Customs House offers easy access to local museums, restaurants, shops and scenic attractions. Each of these contributed to a most enjoyable visit that met and exceeded our most optimistic expectations.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet. The inn keeper Doug was really available and kind. Highly recommend!
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Inn keeper was great. Friendly and very helpful. Rooms are beautiful.
Anthony, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Host was very friebdly and helpful!
Bruce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really appreciated that they left a key for us, as we arrived after the front desk was closed. Beautiful room, mostly very clean, but needed a bit of dusting around the desk, where there was both a dust clump and a rather annoyed spider.
Erik, 1-night trip
Verified Expedia guest review

8/10 Very Good

Quaint, historical good management
James, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Nice old building. Winding stairway. 10 ft ceilings. Quite different than the norm.
Henry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Owner was very attentive. Rooms were spacious and very clean. The room colors were on the dark side/ gloomy look. Lighter colors would be nicer. The one big drawback was no elevator.
Innis, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Handsome and handy to ferry
I highly recommend this place for the single traveller. Stay here just before boarding a morning ferry to PEI and you will spare yourself being gauged a hefty PEI accommodation bill for one night. If you don’t mind sharing a Queen bed with someone, it would be fine for two. However, this place should have some rooms with two twins since the rooms are big enough for this. I did not stay long enough to use the kitchenette, but it looked great! Very clean, but not enough pillows for more than one sleeper. Shower was hard to figure out but worked well.
Gertrude, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful heritage building, wonderful bed, close to everything and right across from the ocean. Hope to stay there again. There are stairs to the top floor, so if you can’t do stairs let them know you need a room on the main floor. I hope to stay here again.
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful old inn. Charming and quaint. On the waterfront. Reasonably priced
Beth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A unique Heritage propertyclose to the waterfront.
Grant, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erica, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Xxrt
Jacob, 1-night trip
Verified Expedia guest review