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Chester Hotel and Suites Nairobi, City Centre CBD

3.5 star property
Hotel with outdoor pool, near City Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chester Hotel and Suites Nairobi, City Centre CBD

Outdoor pool
One Bedroom Standard Apartment | Living area | Flat-screen TV
View from room
Front of property
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 2 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate dining area
The price is $49
includes taxes & fees
$42 per night
Jan 11 - Jan 12, 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, premium bedding, desk, iron/ironing board

Studio Apartment

Highlights

Balcony or patio
Separate dining area
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 529 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | 1 bedroom, premium bedding, desk, iron/ironing board

One Bedroom Executive Apartment

Highlights

Balcony or patio
Separate dining area
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 923 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment | 1 bedroom, premium bedding, desk, iron/ironing board

One Bedroom Standard Apartment

Highlights

Balcony or patio
Yard
Separate dining area
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
  • 923 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1001)
The price is $71
includes taxes & fees
$59 per night
Jan 2 - Jan 3, 2025
Best Western Plus Meridian Hotel
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About the neighborhood

Map
Koinange Street, 3rd Floor, Nairobi

What's nearby

  • City Market - 2 min walk - 0.2 km
  • City Hall - 10 min walk - 0.9 km
  • University of Nairobi - 11 min walk - 1.0 km
  • Kenyatta International Convention Centre - 12 min walk - 1.0 km
  • Nairobi Hospital - 3 min drive - 2.8 km

Getting around

  • Nairobi (WIL-Wilson) - 6 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 19 min drive
  • Syokimau Station - 17 min drive
  • Nairobi Station - 25 min drive
  • Lukenya (Kitengela) Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Artcaffé Chester House - ‬1 min walk
  • ‪CJ's - ‬2 min walk
  • ‪Swahili Plate - ‬3 min walk
  • ‪CJ's - ‬1 min walk
  • ‪Java Koinange - ‬3 min walk

About this property

Chester Hotel and Suites Nairobi, City Centre CBD

Chester Hotel and Suites Nairobi, City Centre CBD is just 3.1 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Fiesta Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 8 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Fiesta Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle for children between the ages of 4 and 13 costs USD 20 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Property Registration Number C.41900

Also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel Suites
Chester Hotel Suites Nairobi City Centre CBD
Chester Hotel and Suites Nairobi, City Centre CBD Hotel
Chester Hotel and Suites Nairobi, City Centre CBD Nairobi
Chester Hotel and Suites Nairobi, City Centre CBD Hotel Nairobi

Frequently asked questions

Does Chester Hotel and Suites Nairobi, City Centre CBD offer free cancellation for a full refund?
Yes, Chester Hotel and Suites Nairobi, City Centre CBD does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chester Hotel and Suites Nairobi, City Centre CBD?
Yes, there's an outdoor pool.
Are pets allowed at Chester Hotel and Suites Nairobi, City Centre CBD?
Sorry, pets aren't allowed.
Is parking offered on site at Chester Hotel and Suites Nairobi, City Centre CBD?
Yes, there's free self parking.
Is airport shuttle service offered by Chester Hotel and Suites Nairobi, City Centre CBD?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Chester Hotel and Suites Nairobi, City Centre CBD?
Check-in start time: noon; Check-in end time: 8 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Chester Hotel and Suites Nairobi, City Centre CBD?
No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.
What is there to do at Chester Hotel and Suites Nairobi, City Centre CBD and nearby?
Chester Hotel and Suites Nairobi, City Centre CBD has an outdoor pool.
Are there restaurants at or near Chester Hotel and Suites Nairobi, City Centre CBD?
Yes, Fiesta Restaurant offers international cuisine.
Does Chester Hotel and Suites Nairobi, City Centre CBD have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does Chester Hotel and Suites Nairobi, City Centre CBD have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Chester Hotel and Suites Nairobi, City Centre CBD like?
Chester Hotel and Suites Nairobi, City Centre CBD is a short 11-minute walk from University of Nairobi and 12 minutes' walk from Kenyatta International Convention Centre.

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

The pool was lovely. The room was lovely. Simple and everything worked - microwave, fridge, etc. Easy check in and helpful and friendly staff. Be careful walking the ‘hood. Stay alert and it is all good.
Ellen, 1-night trip
Verified Expedia guest review

8/10 Very Good

The views from my room showed how beautiful the area is with nearby parks and soaring hawks, egrets and swallows nearby. The nearby streets require you pay attention to your surroundings.
Ellen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was good
Jimmy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good value even though it is old. Convenient location.
Mark, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Enough space
Juliana, 4-night business trip
Verified Expedia guest review

8/10 Very Good

Old design however good value for money, central and staff most helpful and attentive!
CONOR, 3-night trip
Verified Expedia guest review

8/10 Very Good

Surprised😯!!!
This is my home away from home! Stayed here for years and for the first time my room was not clean, just neat!!
Connie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Top place for all your Nairobi ttd- things to do!
I truly love staying at Chester House -it is my home away from home! The place is clean, staff is friendly, & professional & go above and beyond to make sure your stay is as perfect as you want it to be! CH is perfectly situated close to everything -highway, local transport, walking distance to all CBD places one needs -supermarkets, government/business offices, church, gym, clubs, restaurants etc you name it & Chester is close to it!
Connie, 14-night trip
Verified Hotels.com guest review

4/10 Fair

The website is deceiving. Too dirty. Left after 10 minutes and booked another hotel. Will request for a refund
Verified Expedia guest review

10/10 Exceptional

The staff
Olufemi, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were helpful and awesome
Olufemi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Am overall pleased with my stay. the staff were cooperative and welcoming. The location is wow Though problems could occur they should be fixed on time. I was a bit annoyed for not being able to enter my room whenever I wanted because of the problem with the room card was not fixed throughout my stay.
Israel Tadesse, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Lotfi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The responsible and responsive mannerism of the staff. Highly professional and courtesied
11-night trip
Verified Expedia guest review

8/10 Very Good

Generally good conditions and services by Africa standards
5-night trip
Verified Expedia guest review

10/10 Exceptional

The responsive and responsible mannerism of the staff to my requests is well appreciated.
7-night trip
Verified Expedia guest review

8/10 Very Good

James, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hotel is Great Locstion is Great .. But Its Service leaves quite a lot To be desired .. And It has the More OVERPRICED Restaurant ....where..ONE BEER Is 3 Times the Price of...US Price Of 1 Beer
DP, 1-night business trip
Verified Orbitz guest review

2/10 Poor

I do not recommend this hotel to anyone
No hot water, very dirty hotel and rooms, no wifi and the customer service is very poor.
Timothy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The property is centrally located, facilities are great. I didn't like the services, staff are rude no courtesy, trailed me when I was taking breakfast, tried to make me sign a document before I take breakfast despite telling staff that I'll pay after I finished breakfast.Water was cold, I was allowed to take a shower in alternative room which had hot water, while I was taking shower, house keeper came, knocked at the door, I couldn't hear because I was in a shower, house keeper then broke chain that secures the door while I was in shower room. Hotel appears to want customers money fast, offers poor services and no apologetic about it. I wouldn't recommend the facility for a friend unless there's much staff customer service care. Left a bad taste in my mouth.
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent location to access needed services (banks, groceries, gov. facilities). Great staff and good meals!
Scott, 24-night family trip
Verified Expedia guest review

4/10 Fair

...too much noise from the band that plays on the third floor...difficult to sleep
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Firstly, the staff were fabulous, trying their very best. Secondly, the property is fast running down. I moved into a room where the toilet flushing system has no water supply. Further, some parts of bathroom were missing (though by no means affecting the usage. Thirdly, the wifi is pretty poor, with no access in many parts of the bedroom. to resolve the water problem, the staff helped to move me to another room. However, the other problems existed. All in all, I think the issues are systemic management problems, probably trying to save money in many small ways. But still kudos to the staff who work to cope with the lapses.
1-night business trip
Verified Expedia guest review