Palácio do Governador - Lisbon Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Belém Tower. Guests can visit the spa to indulge in massages, body wraps, or facials, and Pan-Asian cuisine is served at Po Tat, which is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Lg. Princesa Stop is steps away and Pedrouços Stop is 5 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
60 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed (dogs and cats only, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Private dining
Private picnics
24-hour room service
Traveling with children
Children's pool
Babysitting (surcharge)
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Communal living room
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Po Tat - This fine-dining restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. Reservations are required.
BarTolomeu - This bar serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Resort fee: EUR 4 per person, per night
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
This property accepts credit cards. Cash is not accepted.
Property Registration Number 6305
Also known as
Palácio Governador Hotel Lisbon
Palácio Governador
Palácio Governador Lisbon
Frequently asked questions
Does Palácio do Governador - Lisbon Hotel & Spa offer free cancellation for a full refund?
Yes, Palácio do Governador - Lisbon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palácio do Governador - Lisbon Hotel & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Palácio do Governador - Lisbon Hotel & Spa?
Yes, cats and dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 25 per pet, per night, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Palácio do Governador - Lisbon Hotel & Spa?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Palácio do Governador - Lisbon Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Palácio do Governador - Lisbon Hotel & Spa?
No, this hotel doesn't have a casino, but Estoril Casino (15-min drive) and Lisbon Casino (16-min drive) are both nearby.
What is there to do at Palácio do Governador - Lisbon Hotel & Spa and nearby?
Palácio do Governador - Lisbon Hotel & Spa has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Palácio do Governador - Lisbon Hotel & Spa?
Yes, Po Tat offers Pan-Asian cuisine.
What's the area around Palácio do Governador - Lisbon Hotel & Spa like?
Palácio do Governador - Lisbon Hotel & Spa is a short 1-minute walk from Lg. Princesa Stop and 6 minutes' walk from Belém Tower. Travelers love the hotel's prime location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Amazing , friendly staff, clean
Heba
Heba, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Nathan
Nathan, 7-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Nice place and very friendely staff.
Not the same service as i expect at any 5 star hotells.
Breakfast was good and they have a cheff that will cook the eggs how you want and preffere them, except for that i would say it is a 3-4 star brekfast but still very good.
Pool area is amall and nice, not overcrowded at all when I was there a Monday afternoon, but got no service there so had to walk up to the bar inside all the time and bring my drinks
Main reason i came to this hotell for one night was to get some propper sleep and it was advertised as sound proof rooms but i herd the train and traffic every time it passed by and herd the maids talking and doing their things in the hallway in the morning.
Strong smell like wet hair from the shower drain which got better after I put some water in it and there was no toilet articles so i had to call the reseption so they brought it up to my room at night since i did not bring own because i am used to that a 5 starts have more then everything i need. My room and ac controller on the wall was very dirty and sticky when i pushed it wich i think is disgusting and should not be hard keeping clean
Else the bed was very good and i still managed to have a ok night of good sleep with few interruptions
Minibar had bad selection
And only one small bottle of complimentary water for a delux room ment for two people
And loation,gel,conditioner and shampoo bottles were well under half emty so i had the feeling i was using someone elses bathroom.
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Beautiful hotel
Laurence
Laurence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Diego
Diego, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Fantastic in every way
Daniel
Daniel, 3-night family trip
Verified Expedia guest review
4/10 Fair
Aug 17, 2024
The hotel was not clean. I got Bit by a bedbug.
Deborah
Deborah, 7-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 16, 2024
Phillip H
Phillip H, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
excellent property
Ana
Ana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Spa services are exceptional!
Gary
Gary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Front staff were very accommodating and helpful. We had an upgrade with our reserved suite. The housekeeping were so nice and respectful. They even offered us water before we left for the airport. Breakfast was pretty good. Very substantial and fresh. The location is also good for us. The hotel is in front of a tram stop and near a bus stop as well. There are restaurants and cafe close by and a grocery store across the street.
Tuesday
Tuesday, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Great hotel. Amazing shower in rooms. Relaxing indoor pool and spa as well as outdoor pool facilities. Staff extremely attentive and helpful including the manger Antonio. Relaxing breakfast on the patio. Had a great time at the bar including bar food. Will definitely stay again.
THOMAS
THOMAS, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Isabel
Isabel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
This hotel is beautiful, it’s set in an old renovated building, the rooms are very big and the beds are really comfortable. The breakfast choice is amazing and includes cooked to order omelettes and Bloody Marys. The pool area is lovely, as are the spa facilities. The hotel is a 15 minute taxi drive away from the centre and is located in the beautiful area at the Torre de Belem.
Fiona
Fiona, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Elaine
Elaine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Great location
Alice
Alice, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2024
Nigel
Nigel, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 14, 2024
Kelly
Kelly, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Quiet and Comfortable Stay in Big City
Absolutely gorgeous and comfortable stay. Beautiful views of Belem Tower. The breakfast and the staff made this an even better stay. If you want to visit Lisbon, but not be in all the hustle and bustle of downtown (but still near great dining options) then this is the place to stay.
Sarah
Sarah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Extraordinary from Start to Finish
From the moment I arrived to the moment I departed the performance of the hotel and hotel staff was extraordinary. My check-in was fast. A staff member accompanied to my room and explained the room and the hotel amenities. The room was aesthetically and logistically pleasing, clean, and of sufficient size. The bathroom was large, with an extra large shower with excellent water pressure. The housekeeping staff was efficient. Breakfast was 5-star, with plenty of choices, all of high-quality. The concierge exceeded expectations in providing touring and transportation advice. And when I departed the concierge staff provided water and cookies- a very nice touch! Palacio do Governor will be my go to choice if/when I return to Lisbon. I highly recommend the hotel.
Mark
Mark, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 25, 2024
Norval
Norval, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
The hotel was filled with so much character and a wonderful staff who were incredibly helpful.
Erin
Erin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
One of the best 5-star hotels I’ve been to. Very friendly and clean. Spa was excellent as well.