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Heaven Restaurant & Boutique Hotel

4.0 star property
Hotel with spa, near Union Trade Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Breakfast, lunch served; local and international cuisine, garden views
Gift shop
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Gym
  • Spa
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Shopping center shuttle
  • Bus station shuttle
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is $102
includes taxes & fees
$86 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Villa Budget King Room

Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

Highlights

Air conditioning
LED TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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Free breakfast
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The price is $91
includes taxes & fees
$77 per night
Dec 9 - Dec 10
2000 HOTEL Downtown Kigali
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About the neighborhood

Map
No. 7, Street KN 29, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 9 min walk - 0.8 km
  • Kigali Genocide Memorial Centre - 6 min drive - 3.8 km
  • Nyamirambo Stadium - 7 min drive - 6.0 km
  • Kigali Heights - 8 min drive - 4.9 km
  • Kigali Convention Centre - 9 min drive - 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Executive Lounge - ‬17 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Camellia Cafe CHIC - ‬15 min walk

About this property

Heaven Restaurant & Boutique Hotel

At Heaven Restaurant & Boutique Hotel, you'll be within a 10-minute drive of Kigali Convention Centre. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and local and international cuisine is served at Heaven Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers love the helpful staff.

Languages

English, French

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 4 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Bus station shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Archery
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference center (495 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Bus station shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel offer free cancellation for a full refund?
Yes, Heaven Restaurant & Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heaven Restaurant & Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Heaven Restaurant & Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heaven Restaurant & Boutique Hotel?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Heaven Restaurant & Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
What are the check-in and check-out times at Heaven Restaurant & Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Heaven Restaurant & Boutique Hotel and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heaven Restaurant & Boutique Hotel also has a health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Heaven Restaurant & Boutique Hotel?
Yes, Heaven Restaurant offers local and international cuisine and garden views.
What's the area around Heaven Restaurant & Boutique Hotel like?
Heaven Restaurant & Boutique Hotel is in the heart of Kigali, a short 9-minute walk from Union Trade Center.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Drew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel, they think of everything from body lotion and shampoo in the bedrooms that smells amazing, a beautiful pool, two fantastic bars and restaurants, beautiful decor, turn down the bed at night, fresh coffee, biscuits, tea & water in the rooms. Can’t wait to go back in a few days after our gorilla expedition. The staff are exceptional too.
Naomi, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice place at a good price. Excellent breakfast and coffee.
Ronald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best places to stay anywhere!
Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Cori, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The facilities and room are wonderful! The staff is outstanding! I will return.
Luz, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The Heaven Boutique Hotel is beautiful, the staff is outstanding! They provided excellent service and were so welcoming. The room was very clean and the restaurant has delicious food in a wonderful and calm location, with trees and flowers, a few walking distance steps from the bedrooms area. I totally recommend this place and I will stay again. Thank you! Luz Lopez, USA.
Luz, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

A great deal for the price!!! Has everything you need and if you need help with any accomdations for your activities .. they can set it up. Hotel is amazing!! My only complaint is that the price to dine in is really expensive. Even a simple coffee, red bull energy drink, or milkshake is 3 times more expensive that what you can get in the city.
Sean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location in a beautiful space.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitley a great hotel and the price is cheap. They have everything you need. Tour guides.. Gym, Pool, and the mall and supermarkets are only a 3 min drive away. I really liked the hotel👍
Sean, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ingemar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay from beginning to end. Very relaxed and upscale vibe. Quiet, many places to meet or meditate… always helpful and discreet service. Special shout out to Marius and Honorine for their attentive care throughout my 2 week stay. See you again in July!
Stephen, 15-night business trip
Verified Expedia guest review

8/10 Very Good

Shivam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tzighe, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Jeffrey, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our time there!
Alecia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel
This is an amazing hotel. Great quality for the cost. We loved every moment of our stay. The staff was super friendly and the restaurant was first class. We would stay here again.
Karla, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff and service. We were lucky to be upgrade to a much bigger room Anything we asked about was immediately resloved. The complimentary massage was great and breakfast offered much variety and selection. Would happily return to Heaven when in Kigali.
Alecia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 12-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Literally heaven with outstanding restaurant
As the name suggests it was just heaven. The breakfast was incredible, the staff were super friendly and helpful and the room was really cosy and comfortable. The pool area was also wonderful. Many thanks
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
It was a fantastic surprise to be in this hotel. I cannot say enough of everyone that works here. Everyone is very kind and that made us feel very welcomed and special. The food is delicious as well and the breakfast has many options. I will definitely recommend this hotel and I wish to come back.
Veronica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely well equipped rooms. Staff always ready to help. Good pool. Excellent breakfast and and two excellent restaurants. Reception always ready to help and arrange things. Great concept of facilitating the training of local Rwandans.
ROLAND, 2-night trip with friends
Verified Expedia guest review