The room is nice and clean. The breakfast buffet is decent. There are a good number of restaurants next to the hotel.
There are 3 areas which I think need improvement.
1. The restaurant staff tend not to check whether the food items like the lettuce, corn, beans, fruit, etc are depleted and need refills. We have had to find a waiter to ask him/her to get more from the kitchen several times during our 6 day stay.
2. They have no concierge, so we have to ask the Reception staff for information. The staff do not appear to be knowledgeable about various things that tourists may ask. They had to look up the info on the internet every time, and often, the info they provided was not really useful. They did not even have a tourist map for us.
3. The room air conditioning is too warm and never went down to the 21C that we wanted it to be.