Frankfurt am Main Flughafen Regional Station - 8 min drive
Nordenstadt Stolberger Straße Bus Stop - 8 min drive
Wallau Ikea Hofheim am Taunus Station - 8 min drive
Eddersheim S-Bahn - 25 min walk
Free airport shuttle
Restaurants
Congresium Conference&Event Center - 8 min walk
Uferbar - 18 min drive
WasserCraftWerk - 1 min walk
NH Frankfurt Airport West - 5 min drive
Schützenhaus - 5 min drive
About this property
Hey Lou Hotel Frankfurt Airport
At Hey Lou Hotel Frankfurt Airport, you'll be within a 15-minute drive of Deutsche Bank Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a free airport shuttle, a terrace, and a garden. Fellow travelers love the helpful staff and breakfast.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.95 for adults and EUR 9.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19.95 per pet, per night
Parking
Self parking costs EUR 15.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West
Frequently asked questions
Does Hey Lou Hotel Frankfurt Airport offer free cancellation for a full refund?
Yes, Hey Lou Hotel Frankfurt Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hey Lou Hotel Frankfurt Airport?
Yes, cats and dogs are welcome. There's a charge of EUR 19.95 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hey Lou Hotel Frankfurt Airport?
Yes. Self parking costs EUR 15.00 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Hey Lou Hotel Frankfurt Airport?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Hey Lou Hotel Frankfurt Airport?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hey Lou Hotel Frankfurt Airport?
No, this hotel doesn't have a casino, but Kurhaus (17-min drive) is nearby.
What is there to do at Hey Lou Hotel Frankfurt Airport and nearby?
Have fun during the warmer months with activities such as hiking. Hey Lou Hotel Frankfurt Airport also has a garden.
Are there restaurants at or near Hey Lou Hotel Frankfurt Airport?
Yes, Craft-Beer-Brewery offers alfresco dining, Regional cuisine, and garden views.
What's the area around Hey Lou Hotel Frankfurt Airport like?
Hey Lou Hotel Frankfurt Airport is a short 9-minute drive from Frankfurt Airport (FRA) and 6 minutes' walk from Taunus Nature Park.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 9, 2025
Samira
Samira, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 6, 2024
A very unpleasant experience.
I stayed for 3 nights at the hotel during a business trip to Kelsterbach. On the first night, I jumped into the bed and felt something crawling on me. I notice there were bugs in the bed. I went to complain at reception and was told there were no available rooms so I could not switch rooms. There was no offer to deal with the bugs in my bed. I had to strip the bed myself and kill 6 bugs before remaking it. I was unable to get any sleep that night. The next day my room was changed and the rest on my trip was pleasant.
Leroy
Leroy, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2024
Ok stay
One of the front desk employees was helpful although overwhelmed at check in. Another employee basically ignored everyone
Brad
Brad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great overnite travel option
Comfortable, easy, and quiet
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Great place with shuttle to / from airport
Perfect place to stay close to Frankfurt airport
Great shuttle service
Patricia
Patricia, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Affordable but dependent on shuttle service
This is an affordable and clean place. However, you are dependent on their shuttle bus to get there and back. It takes a break during the middle of the day - when we arrived. It costs us e35 for a taxi to get there (the alternative was to wait 3 hours). The shuttle only runs every hour. It would also be a good idea to share where at the airport the shuttle arrives before checking in.
James P
James P, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Comfortable but in an odd location
This was listed as an airport hotel. It was quite a distance from the airport, in an industrial park with no restaurants in walking distance. The on-site restaurant/bar were already closed when we arrived. Check-in was at a kiosk - I think there was a staff person somewhere but we didn't need assistance. The bed was very comfortable but the room was too warm and I couldn't turn on a/c - called the desk and was told nothing could be done then. I mentioned it the next day and was told there is no a/c, only heat. Breakfast was good and we were amused by the robot-busser rolling around. One final point: the free shuttles to/from Frankfurt run once/hr, there is no service from the hotel after 10:30 am until 4 pm; and from the airport none after 11 am until 4:20 pm.
Lois F
Lois F, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2024
Rooms and property are nice…but be sure to check the property website for airport shuttle hours - we had to take a $35 taxi because they dont operate all hours.
Also beware that property does not respond to expedia platform messages nor do they answer the telephone at night, not for me and not for expedia customer service.
Tim
Tim, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
Karen
Karen, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2024
This property was on an industrial zone, and we didn't see any restaurants or shopping center within walking distance.
Dina
Dina, 1-night romance trip
Verified Expedia guest review
6/10 Good
Oct 9, 2024
Electronic check in didn’t allow early checkin before 3pm (ie 2:55pm without penalty. Bargelocks behind hotel was cool to watch.
Chris
Chris, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 5, 2024
Robert
Robert, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 3, 2024
The automated check- in is slow and cumbersome, I prefer a live person at check in. One lone employee to deal with all these people, understaffed here. Then our room and the substitute had a non functioning TV. Third room has a very foul odoured bathroom. Gross. However Andrew was excellent in helping us, he was kind and polite. Great employee ! Hotel Shuttle has no service for 5.5 hours midday. Terrible.!
David
David, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2024
Limited dining and transportation
Ana
Ana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
It was a self check-in process but very easy to complete. The staff were pleasant and helpful. The restaurant/bar was great with a very nice atmosphere. It was a last minute hotel find and we were a little wary as we were not familiar with the brand however, we were extremely happy with Hey Lou!
Amy
Amy, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 24, 2024
Long check in at self serve kiosk despite already doing online checkin ahead. Bed too firm. Room hot. No A/C. Staff in restaurants very nice and efficient. Long way from airport. Overall I would not recommend.
Ellen
Ellen, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 23, 2024
Christine
Christine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
The technology used for check in.
Richard
Richard, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Russell
Russell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
William
William, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 14, 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.