6/10 Good
Dec 4, 2024
Not so pleasant experience in Negombo
Terrace Green is a nice little boutique hotel in a quiet location in Negombo. I stayed a night there and the room, service and food were all good. But unfortunately I had the unpleasant experience of having valuables stolen from my luggage during my transit from the US to Colombo. It is not clear where exactly the incident occurred. The driver who picked me at airport in Colombo (arranged by the hotel) asked to make a pitstop at check out an Ayurveda farm (even though i was tired after a long flight) where the owner insisted on touring the place and purchasing products. This was highly unusual. The hotel was responsive to my complaint and had CCTV footage available to review to confirm the theft didnt occur there. However the theft ultimately couldnt be traced leaving me with a bad experience.
If traveling alone i would recommend staying in downtown Colombo area instead of Negombo.
Verified traveler
1-night trip
Verified Hotels.com guest review