Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Toyako Onsen - 8 min drive - 8.4 km
Toyako Hot Spring - 8 min drive - 9.0 km
Lake Toya - 9 min drive - 6.6 km
Usuzanfunka Memorial Park - 10 min drive - 7.8 km
Rusutsu Resort - 25 min drive - 22.3 km
Getting around
New Chitose Intl. Airport (CTS) - 100 min drive
Toya Station - 13 min drive
Ōkishi Station - 24 min drive
Koboro Station - 31 min drive
Free train station pick-up
Restaurants
サイロ展望台 - 3 min drive
レークヒル ファーム - 7 min walk
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 11 min drive
とうや・水の駅 - 11 min drive
風の音 - 12 min drive
About this property
Hotel Cocoa
At Hotel Cocoa, you'll be within a 10-minute drive of Lake Toya. You'll have free perks like WiFi and self parking.
Languages
Chinese (Mandarin), English, Filipino, Japanese
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
Transfers
Free train station pick-up from 10:00 AM to 5:00 PM
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Services
Front desk (limited hours)
Facilities
1 building/tower
Accessibility
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
55-inch LCD TV
Satellite TV channels
Home comfort
Bathrobes and slippers
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom (not in room)
Deep soaking bathtub
Separate bathtub and shower
Electronic bidet
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
Kitchen
Paper towels
More
Daily housekeeping
In-room safe
Cleaning supplies
Fees & policies
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Does Hotel Cocoa offer free cancellation for a full refund?
Yes, Hotel Cocoa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cocoa?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cocoa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Cocoa?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Cocoa and nearby?
Recommended spots to visit include Lake Toya (1.4 mi) and Toyako Onsen (5.2 mi), along with Toyako Hot Spring (5.5 mi) and Showa-shinzan (9.4 mi).
Does Hotel Cocoa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel Cocoa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator.
What's the area around Hotel Cocoa like?
Hotel Cocoa is located a short 1-minute walk from Shikotsu-Toya National Park.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 10, 2024
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Ritesh
Ritesh, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Hei Hung
Hei Hung, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Shang
Shang, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 3, 2024
Beautiful hotel but poor service.
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2024
Sung
Sung, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
APIRAT, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Bee San
Bee San, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2024
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Hui Hong
Hui Hong, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 14, 2024
Amazing morning view of the lake
Great view and comfortable hotel.
Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
michael
michael, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2024
Awesome experience.
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Athanasios
Athanasios, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2023
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Sung
Sung, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2023
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2023
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2023
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Sean
Sean, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 8, 2023
See
See, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2023
KEI FAH
KEI FAH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2020
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 16, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2020
Very nice view. I proposed to my gf there and she said yes!
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2020
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2020
Very cozy n great view, great value for money! Staff was very attentive
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2020
Dawinee
Dawinee, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jan 6, 2020
Location great for good view of Lake Toya; nice spa in room; reception was ok; lack of elevator not so good if you've got a heavy suitcase; general decor a bit minimalist