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Yuzawa Grand Hotel

3.5 star property
Ski ryokan with free ski shuttle, near Gala Yuzawa

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Photo gallery for Yuzawa Grand Hotel

Spa
Exterior
Spa
Breakfast and dinner served
Breakfast and dinner served
Escape to the heart of Yuzawa Grand Hotel in the city center, where a soothing onsen and rejuvenating spa services await. Enjoy skiing and snowboarding with convenient ski passes, equipment rentals, and a free shuttle. Savor breakfast or dinner at Kasuteria restaurant or relax over coffee at the cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Ski facilities
  • Onsen
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Designer's Modern Room Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Designer's Modern Room Non Smoking

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Room With Half Open Air Bath Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Room With Half Open Air Bath Non Smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-Style Deluxe Room-Non-Smoking

Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers

Japanese-Style Deluxe Room-Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western Style Room Non smoking

Down comforters, in-room safe, desk, iron/ironing board

Japanese Western Style Room Non smoking

  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

View all photos for Japanese Style Room With 10 Tatami Non Smoking

Separate tub and shower, free toiletries, hair dryer, slippers

Japanese Style Room With 10 Tatami Non Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room (15-17.5 Tatami) -Non-Smoking

Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers

Japanese-Style Room (15-17.5 Tatami) -Non-Smoking

  • Sleeps 7
  • 7 Twin Futons

View all photos for Japanese Style Room With 8 Tatami

Separate tub and shower, free toiletries, hair dryer, slippers

Japanese Style Room With 8 Tatami

  • Sleeps 3
  • 3 Twin Futons

View all photos for Room With Open Air Bath

Down comforters, in-room safe, desk, iron/ironing board

Room With Open Air Bath

  • Sleeps 6
  • 6 Twin Futons

Similar properties

Public bath

Yukemurinoyado Yukinohana

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, (194)
The price is $269
includes taxes & fees
$245 per night
Mar 27 - Mar 28
Yukemurinoyado Yukinohana
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About the neighborhood

Map
Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6101

What's nearby

  • Gala Yuzawa - 3 min drive
  • Iwappara Ski Resort - 5 min drive
  • Kandatsu Kogen Ski Resort - 5 min drive
  • Yuzawa Nakazato Ski Resort - 6 min drive
  • Kagura Ski Resort - 10 min drive

Getting around

  • Niigata Airport (KIJ) - 108 min drive
  • Echigo Yuzawa Station - 10 min walk
  • Gala Yuzawa Station - 26 min walk
  • Kamimoku Station - 28 min drive
  • Free train station pick-up
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪CoCoLo湯沢 - ‬3 min walk
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬5 min walk
  • ‪Souquest - ‬5 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬5 min walk
  • ‪湯沢庵 - ‬10 min walk

About this property

Yuzawa Grand Hotel

Yuzawa Grand Hotel features a free ski shuttle and puts you just a 5-minute drive from Gala Yuzawa and Ishiuchi Maruyama Ski Resort. Guests can indulge in massages, and Kasuteria serves breakfast and dinner. Also, Yuzawa Nakazato Ski Resort and Maiko Snow Resort are within a short drive. Skiers will appreciate access to ski passes, storage, and rentals.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free train station shuttle from 10:00 AM to 9:00 PM
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Hot springs
  • Karaoke
  • Mountain climbing nearby
  • Sledding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Ski equipment rentals
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1933
  • Safe-deposit box at front desk
  • Television in common areas
  • Arcade/game room

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Kasuteria - This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 to 4400 for adults, and JPY 1650 to 3300 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Yuzawa Grand Hotel
Yuzawa Grand
Yuzawa Grand Hotel Ryokan
Yuzawa Grand Hotel Yuzawa
Yuzawa Grand Hotel Ryokan Yuzawa

Frequently asked questions

Are pets allowed at Yuzawa Grand Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Yuzawa Grand Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Yuzawa Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 10 AM.

What is there to do at Yuzawa Grand Hotel and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes hot springs. Yuzawa Grand Hotel also has an arcade.

Are there restaurants at or near Yuzawa Grand Hotel?

Yes, there's an onsite restaurant, Kasuteria.

What's the area around Yuzawa Grand Hotel like?

Yuzawa Grand Hotel is in the heart of Yuzawa, a short 9-minute walk from Yuzawa Kogen and 10 minutes' walk from Yuzawa Kogen Ropeway.

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Yuzawa Grand Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic stay! The staff was incredibly friendly and helpful! I would definitely stay here again!
Daniel, 2-night trip

10/10 Exceptional

Everyone is so friendly and easy to deal with
Kam Lun Eric, 1-night trip

10/10 Exceptional

They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy!
Mindell, 2-night trip

6/10 Good

Soso
Staffs are nice. But there are bad smell in the toilet. Maybe the hotel be old.
Shih-Yu, 2-night trip

2/10 Poor

Terrible sales, not customer oriented
Don't stay here. This place is dishonest and too much sales-focused. I have been traveling to Japan over 30 times across different prefecture, for both business and vacation, and this is the weirdest hotel I've ever stayed. #1. Trying to double charge for the breakfast, which I already paid. When we checked in, they informed us that breakfast is not included from their system. I showed them my booking with Hotels.com which clearly indicates breakfast buffet. They agreed that I booked it but because they cannot see it from their system, they insisted we have to pay it again. After 3 times appealing to their upper management, they fixed it. Tiring. #2. Gave us a blocked view room with no privacy, while we booked the mountain view. First night we realized that the room window is facing to other house, leaving us no privacy at all. Next morning I went to the reception telling them it seems we've got a wrong room. They agreed that it's not a mountain view, but all their mountain view rooms are taken so I have to pay extra to upgrade to the suite if I want a mountain view. Their solution from 2 occasions are, "paying more money to fix your problem". I'm not asking more. I just wanted what I booked and paid. Sharing my reservation details below, plus view from the window. ------- Room details Japanese Western Room, Mountain View Reserved for XXXX, 2 adults Included amenities Free Valet Parking Breakfast Buffet
2-night trip

8/10 Very good

Noriko, 2-night trip

8/10 Very good

到車站距離短，要到滑雪埸非常方便
Wai Chuen, 1-night trip

6/10 Good

温泉お風呂と夕食のステーキとすき焼きのお肉か良かった
ショウジ, 2-night trip

10/10 Exceptional

TIMOTHY B, 2-night trip

8/10 Very good

nicholas a, 2-night trip

10/10 Exceptional

Ya Chuan, 2-night trip

4/10 Fair

寝具が最悪でした。敷布団用のマットレスもケチって置いてないので、布団を畳に直敷で固くてよく寝れませんでした。冬に訪問しましたが、施設の空調機が古く、加湿器とのバランスが取れていないので暖かくすると乾燥がひどく、加湿を優先すると寒いという、二者択一です。客室の風呂、洗面も古く、使う気になりません。大浴場は綺麗でメンテナンスされてる感はありました。 価格がもっと安ければ選ばなかったですが、一人当たりの額が素泊まりで1.8万と、ある程度の値段を取るので、そこそこのクオリティを期待していましたが、がっかりでした。もうリピートは無いですね。一見さんの海外客需要中心ならリピートつかなくても回せるから強気な価格設定って事なのでしょうか。ボロボロの施設を限界まで使って、稼げるだけ稼いでその後は、その時考える。っていう経営姿勢に思えてなりません。
TADASHI, 1-night trip

8/10 Very good

スタッフがとても丁寧だった
Motonori, 1-night trip

10/10 Exceptional

清潔 温泉が快適
kenji, 1-night trip

10/10 Exceptional

Pat, 2-night trip

8/10 Very good

Wenpi, 1-night trip

10/10 Exceptional

Yu-Chen, 2-night trip

10/10 Exceptional

TOMKO, 1-night trip

10/10 Exceptional

ふふ
全ての対応に対して、従業員の皆様全員が丁寧で親切な対応して頂けたため、とても快適で疲れの取れるホテルでした
YU, 1-night trip

10/10 Exceptional

There was a mistake when we checked in but in general, the hotel is wonderful. We love the outdoor onsen.
Huy, 1-night trip

8/10 Very good

きちんと対応いただきました
Kiyoshi, 1-night trip

10/10 Exceptional

Great view, good staff, best facility of outdoor onsen, good taste of breakfast !
1-night trip

10/10 Exceptional

泡湯超優
很棒的飯店
TING-TUAN, 3-night trip

10/10 Exceptional

great stay
great stay with nice outdoor onsen. breakfast is very good with wide variety. location is convenient and having free shuttle services from train station is a nice touch to good services.
1-night trip

10/10 Exceptional

2-night trip