1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
What's nearby
Dallas World Aquarium - 6 min walk
Sixth Floor Museum - 8 min walk
Kay Bailey Hutchison Convention Center - 9 min walk
Reunion Tower - 14 min walk
American Airlines Center - 19 min walk
Getting around
Love Field Airport (DAL) - 19 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive
Dallas Medical-Market Center Station - 9 min drive
Dallas Union Station - 10 min walk
West Irving Station - 17 min drive
Akard Station - 3 min walk
West End Station - 6 min walk
Saint Paul & Federal Tram Stop - 9 min walk
Restaurants
McDonald's - 3 min walk
Starbucks - 2 min walk
Twisted Trompo - 2 min walk
Frankie's - 2 min walk
WingBucket - 1 min walk
About this property
The Westin Dallas Downtown
The Westin Dallas Downtown puts you in a great location, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grill and Vine, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Akard Station is 3 minutes and West End Station is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
326 rooms
Arranged over 32 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
The valet parking entrance is located at 1200 Elm Street.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free (dogs only, 1 total, up to 55 lbs per pet)
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 50+ Mbps) and wired internet access in rooms*
Parking
Onsite self parking (USD 30 per night)
Onsite valet parking (USD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
2 restaurants
Bar/lounge
Coffee shop
Private dining
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Bicycle rentals nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Working away
Business center
21 meeting rooms
Computer station
Conference center (7320 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Television in common areas
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Roll-in shower
Transfer shower
Lever door handles
Wheelchair-width doorways
Phone accessibility kit
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Alarm clock
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 50+ Mbps) and wired internet (surcharge)
Free local calls
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
0.819 percent destination fee will be charged
Optional extras
WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 24.95 for adults and USD 24.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self parking costs USD 30 per night
Valet parking costs USD 45 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 5:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas
Frequently asked questions
Does The Westin Dallas Downtown offer free cancellation for a full refund?
Yes, The Westin Dallas Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Dallas Downtown?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at The Westin Dallas Downtown?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 55 lbs per pet.
Is parking offered on site at The Westin Dallas Downtown?
Yes. Self parking costs USD 30 per night. Valet parking costs USD 45 per night. Parking spots may be limited.
What are the check-in and check-out times at The Westin Dallas Downtown?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Westin Dallas Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near The Westin Dallas Downtown?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around The Westin Dallas Downtown like?
The Westin Dallas Downtown is in Downtown Dallas, a short 3-minute walk from Akard Station and 9 minutes' walk from Kay Bailey Hutchison Convention Center.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
shirin
shirin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 26, 2024
Ridiculous service from a Westin
My room card didn’t work for parking even though I kept notifying staff and they claimed they fixed it. So i had to pay for parking separately every day. They also charged my personal credit card even though I paid for everything beforehand with my work card.
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Denisa
Denisa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 12, 2024
Sohail
Sohail, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
jaquan
jaquan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
Sara
Sara, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Matt
Matt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Labryan
Labryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
SANDRA
SANDRA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Alex
Alex, 5-night trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Laura G.
Laura G., 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
WILLIAM F GARMON
WILLIAM F GARMON, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
Antwon
Antwon, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 18, 2024
We called down to the front desk twice and sent a message regarding getting bedding for pull out bed. We didn’t want to bother them excessively so we fugured they would eventually bring it. Waited 2 hours. Finally slept without. Never called to let us know sorry they couldn't bring any. Just totally disregarded both calls amd messages
Kristin
Kristin, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 16, 2024
Isaiah
Isaiah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Lovely
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Catherine
Catherine, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 9, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2024
DORIE
DORIE, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
We were upgraded for my husband’s birthday, free of charged…front staff was very helpful and friendly!
Brenda
Brenda, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 5, 2024
The hotel room was pretty filthy when we arrived. The bedding smelled like the previous guest. We found an EYELASH strip stuck to the remote. The coffee mugs were filthy with coffee spots. I wouldn’t stay here again based on the condition of the room. I’m glad I brought my own blanket and Lysol.