While there were some issues checking in, the front desk staff member was incredibly helpful and was able to resolve the matter. However, the room was not in the best condition. The bathtub had a wet, used hand-washing towel on the soup plate, and there was hair all over the floor and ceiling (very odd). The bedsheet didn't look its best, with stains. Overall, it was a good enough stay for one night, but I might rethink returning as it's not a cheap booking.