2/10 Poor
Sep 2, 2024
You also have to pay BGN 30 for the beach!
EVERYTHING IS paid separately from the price for the hotel, beach, spa center, food...
The level is very low!! There is no one at the reception in the evening!!
Nina Kondova, the manager (screaming, hysterical woman who ruined my whole vacation from the first day!! The first day she made me go down to the reception half-naked, after I called from the room next to me, asking them to send someone to open the door for me because I had locked myself. The a friend visited me for a few hours and she was screaming on the phone that I should pay him 65 more because he came to see me see for an hour is the hotel.. No respect! Very bad service! They don't create a calm atmosphere, only stress!
Ivana
Ivana, 3-night trip
Verified Expedia guest review