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Galaxy City Hotel

3.5 star property
Kandy hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy City Hotel

Exterior
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Family Room | Premium bedding, minibar, in-room safe, desk
Deluxe Apartment | Mountain view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Internet in the lobby
  • Room service
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Beach shuttle
  • Theme park shuttle
  • Shopping center shuttle
  • Train station pick-up service
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $38
includes taxes & fees
$32 per night
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 200 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Premium bedding, minibar, in-room safe, desk

Basic Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Bar (on property)

Grand Serendib Hotel

Pool
Airport transfer
Free parking
Free WiFi
9.4 out of 10, Exceptional, (54)
The price is $160
includes taxes & fees
$134 per night
Dec 9 - Dec 10
Grand Serendib Hotel
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About the neighborhood

Map
43Vidhyartha Mawatha,, Kandy, Central Province, 20000

What's nearby

  • Royal Palace of Kandy - 14 min walk - 1.2 km
  • Kandy Lake - 20 min walk - 1.7 km
  • Wales Park - 3 min drive - 2.0 km
  • Kandy General Hospital - 4 min drive - 3.0 km
  • Temple of the Tooth - 5 min drive - 4.5 km

Getting around

  • Kandy Railway Station - 10 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Cafe Aroma Inn - ‬18 min walk
  • ‪SriRam Indian Restaurant - ‬17 min walk
  • ‪Global Kitchen - ‬15 min walk

About this property

Galaxy City Hotel

When visiting Kandy, Galaxy City Hotel is a great choice to consider. Free perks include WiFi and self parking.

Languages

Arabic, English, Norwegian

At a glance

Hotel size

  • 9 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2015
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Wired internet access is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 1)
  • Train station pick-up service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 10 costs USD 10 (one-way)

Pets

  • Pets are allowed for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Galaxy City hotel Kandy
Galaxy City hotel
Galaxy City Kandy
Galaxy City Hotel Hotel
Galaxy City Hotel Kandy
OYO 244 Galaxy City Hotel
Galaxy City Hotel Hotel Kandy

Frequently asked questions

Does Galaxy City Hotel offer free cancellation for a full refund?
Yes, Galaxy City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Galaxy City Hotel?
Yes, pets are welcome. A pet fee will be charged.
Is parking offered on site at Galaxy City Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Galaxy City Hotel?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Galaxy City Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Galaxy City Hotel?
Yes, there's an onsite restaurant.
What's the area around Galaxy City Hotel like?
Galaxy City Hotel is a short 14-minute walk from Royal Palace of Kandy and 20 minutes' walk from Kandy Lake.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic service, wow. check in efficient, smooth, staff helpful and very accommodating and helpful. Zero complaints here, absolutely fantastic
Henward, 4-night trip
Verified Expedia guest review

8/10 Very Good

Pretty good..staff were accomodating .pleasant food is great too..would recommend
sunil, 1-night trip
Verified Expedia guest review

4/10 Fair

No room at the inn
We arrived at the hotel after a long bus ride to be told they'd double booked our room and we were out of luck. We were taken to a sister hotel of lesser value & with no view. There, a series of negotiations lasting over an hour took place to convince us to stay. This included a cash rebate of some of our monies on checkout. However, on checkout, no-one knew anything about it. Very disappointed.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Family room
The hotel perfectly suited a one night stay for a family. It seemed a little out of town- on a hill and the festival was on so it was great for that night to be a bit quieter for children. All in all 8-10 mostly due to lack of personality
Margaret, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing stay
Disappointing stay. Basic things like a guest manual in the room to outline services available and basic info about hotel is not available. There is no restaurant on site and I believe breakfast is served on level one but again no signs or info about times or menue. There is a fridge in the room but empty. No water provided! The lift stops between floors which is strange. Bathroom is big and includes a bath but can not be used as plug is leaking. The shower is in the bath but no screen provided so water is all over the floor. No shampoo or conditioner provided or hair dryer. The bathroom smells as there are no windows, wifi is available but password is only provided on request!! We stayed in Sri Lanka in hotels significant cheaper with much better basic service and guests focus.
Rosmarie, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

We were staying in Kandy as a layover to head north. We felt pressured into using the ‘tours’ provided by the hotel, when we were just looking to get transferred to our next accommodation. We felt misinformed about the public transport by staff at the hotel as they wanted us to use their facilities. Other than this the hotel had a great buffet breakfast!! The bed was comfortable and the room was very clean. The bathroom needed some maintenance, but nothing major.
1-night trip
Verified Expedia guest review

8/10 Very Good

3 star but clean
It is Sri Lanka so don’t expect a 4 star The staff are a 5 star. Very helpful and make a home made breakfast every morning Hotel is located in the middle of the city and still very quiet Easy to get a tuk tuk or taxi Great start point to explore kandy
ulco, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Like staying in your friends hotel
We felt really well looked after especially after my wife needed to go to a doctor urgently late on our second night - the staff found a lovely doctor, organised a tuk tuk, sent a staff member with us to make sure we got to the doctor ok and the medicine needed. In general, the staff we great, very friendly and helpful. Always asking was everything ok, did we need any help but not pushy. We really liked the breakfasts, which changed a little every day but plenty of fruit and local Sri Lankan food. We organised for the hotel to pick us up from Colombo airport when we arrived. Despite our plane being delayed the driver was waiting for us, and made sure we got some food and water before we departed. Mr Laxman, the hotels resident tour guide, was brilliant. He suggested several things in and around Kandy but we had our own ideas and he was happy to help with whatever we wanted. His English is very good and he knows the entire area very well. He realised we liked to try different food, so would stop randomly and pick up fresh fruit for us as we went around. He organised a wonderful day trip to dambulla and a safari. His team of drivers were very good and happy to stop anywhere along the way. I've grown weary of hotel guides that just push their standard trips on visitors, but Mr Laxman was very helpful in getting our preferences met. He even brought us traditional homemade new year's food on new year's morning when we were leaving.
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Spacious room with modern amenities. Great staff, they were all very accommodating. The entire staff had a smile on their faces. Great location, close to Kandy city.
Verified Hotels.com guest review

8/10 Very Good

Hotel was OK, nothing grand for the price.
Hotel was a kilometer away from city center, room was large and comfortable, but a small TV was placed far for viewing. No in house restaurant, food was supplied on request.
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel to stay!
1. This hotel is located in the amazing location of Kandy from where you can have a nice Mountain view. 2. Staff is very polite, down to earth, they welcomed us with fresh fruit juice. 3. Rooms are very clean, spacious, with bathtubs (if you choose to have 1) 4. Hot water, cold water - water supply is continuous. 5. Staff arranges tuk-tuk for you in 10-15 minutes. Just ring them and they will make it at your footstep. 6. Please speak with Zameek (Manager) & Laxman (Tour Manager) of the Hotel. They are awesomessstt people whom you can see in Kandy. 7. Laxman will help you to design your itinerary very well. He will arrange a tuk tuk tour for you guys as well upon request. 8. regular clean ups are performed if you leave the key at the reception. 9. Overall we just loved our experience in this hotel. 10. Beautiful city this is - Kandy that! Please make your stay even more beautiful by living in this Hotel.
Verified Expedia guest review

6/10 Good

Very good customer service
Wonderful staff ... value for money
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Great rooms and friendly staff- Recommended!
Our family arrived to this hotel after travelling up north in Dambullah area. The service was great and the room was clean, modern and conveniently large so, we really enjoyed our stay. Breakfast was also good. I would definitely chose this hotel again on my next trip to Kandy.
Verified Hotels.com guest review

8/10 Very Good

Simple, clean and well located
Verified Expedia guest review

10/10 Exceptional

Amazing staff and service
I cannot speak more highly of the staff at Galaxy City hotel and the service they provided. They went out of their way to ensure I had everything I needed and went above and beyond the call of duty on many occasions. The room was very comfortable and the breakfasts delicious. I would highly recommend this hotel when visiting Kandy.
Verified Wotif guest review

10/10 Exceptional

Excellent hotel/ noisy location!
I can't fault this hotel for service cleanliness and short walk to centre but school next door means loud traffic starts at 5am and no chance if sleeping through.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Nice hotel about 15 min walking from Temple of Tooth Relic. Big rooms with large balcony. Hotels staffs are excellent and helpful. Good Sri Lankan breakfast. Overall, great value for money. Thank you.
Verified Hotels.com guest review

8/10 Very Good

Standard clean hotel close to Heart of city
Nice and simple hotel with all basic amenities close to city. 10 mins walk to famous tooth relic temple. Breakfast is also pretty decent for the price you pay for.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Good option near to Kandy centre
I booked a deluxe double room here for one night. I should start by explaining that one day is not enough to see what Kandy has to offer and I now wish that I had allocated more of my seven night/eight day stay in Sri Lanka to Kandy. Staff were extremely pleasant and attentive and I found the hotel owner very engaging and pleasant to talk too. I was very satisfied overall with my room, very clean, comfortable and lovely views from the balcony. Wifi worked well but the TV was almost entirely Indian/sub-continent language channels. Had lunch in the hotel on the day I arrived, it was quite appetizing but breakfast was pretty average. The hotel is away from the hustle and bustle but you can walk to the cinty centre in about 20 minutes or about 4-5 minutes by tuk-tuk (LKR200-300). Note that apart from breakfast, there is no actual restaurant facility in the hotel itself but food can be ordered from a menu card.
Verified Expedia guest review

10/10 Exceptional

Great hotel!
This hotel was one of the nicest ones we had in Sri Lanka and it was at a good price too! Totally worth the money, clean and modern. Speedy wifi and A/C. Funny, very helpful and polite staff too! It's a bit far off the city center but still walkable (20 mins).
Verified Hotels.com guest review

8/10 Very Good

Pleasant Stay
Overallfine
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review